solanagear.com

Extremely unhappy with this purchase

I had no idea the vest didn’t come with a battery. Thank goodness I ordered what I thought was going to be an EXTRA one because that was the only battery that came with the vest. I ended up ordering 2 more after that so my husband doesn’t run out of battery power at work. Also my husband has worn it for only a week and the zipper that encloses the battery has already broken. The claim they make on their website that they have tons of 5 star reviews is clearly false advertisement and extremely misleading. I’m so upset I wasted so much money on this product.

Date of experience: Dec 06, 2025

The quality of the vest is cheap

The quality of the vest is cheap, zipper is plastic and hard to slide. Thought the battery was included. Not worth the $48 times two. Sizing runs small. Now have to be disappointed again when I get my $36 gloves times 3. What a waste of money! DO NOT BUY THESE!!!!

Date of experience: Dec 06, 2025

If I could give them zero stars I…

If I could give them zero stars I would. I ordered two vests. And two power packs. Of course they took my money immediately. I finally got the vest and immediately emailed them that there were no power packs. I sent three emails finally four days later they tell me to take a picture of my product and they will decide how best to get me my power packs. I stated from the beginning I needed these by Wednesday to Gift at a party. This is now Tuesday. I have not heard anything since yesterday morning. I took the pictures. I still have heard nothing I use this company cause they claim things are USA made. I've gotten better service from China sadly. I want to return these since I will not be able to get them in time and I'm going to want a full refundLaurie myers412-719-8343

Date of experience: Dec 06, 2025

Never received my vest been over a week

Date of experience: Dec 05, 2025

The vests look good and work good!

We charged the batteries and tested them for issues. So far everything works great. I am waiting to receive an order of 2 more. They are Christmas gifts for family. The vest feels good in the cold. Looking forward to warm comfort outside.

Date of experience: Dec 05, 2025

I did not get the vest but did buy the gloves

I did not get the vest. I canceled my order. I think it is sneaky the way they advertise. They do not tell you that the vest does not come with the battery pack that you need to make it work. You have to order that separately at an additional cost. So, I cancelled the order.I did, however, order and receive their heated gloves. However, it is the same issue. The gloves do come with the battery packs and the charging cable. But they do not include the wall charging adapter that you need to plug in so you can attach the charging cable. So, without buying that thing, you cannot charge the battery packs for the gloves. I have had to buy one of those adapters separately in order to charge the batteries for the gloves.For future customers, make sure that you understand what you are getting when you order so that you do not get a vest that cannot be used because it does not come with a battery pack. This is not a company that I would want to deal with in the future. After using the gloves twice, I can tell you that they do not stand up to the projected heating time that the literature says they will. The battery packs have three LED lights on them that tell you how much battery life is left. I used them twice for about 30 minutes each time. When I went to recharge the batteries, only one LED light was lit. The other two were flashing, indicating that the batteries were charging. When fully charged, all three lights are on constantly. The literature says that at medium heat, the batteries should last "3 - 3.5 hours". At the rate of discharge that I experienced, I doubt that they would have lasted more than an hour. The gloves did heat up. I give them that. But, the time usage is way overstated. It was nice to have warm hands but I would not count on them for heating more than one hour at the medium setting. Also, the literature says that when turned on, the default setting is "high". After 5 minutes, they will automatically change to the "medium" setting. My gloves did not automatically change to the "medium" setting. I had to change them manually. I don't know how long the batteries would have lasted at the "high" setting, but I doubt it would have been more than around 30 minutes. Also, be aware that they sell two types of gloves; one is heated, the other is not (and is much less expensive). Be sure to order the correct gloves.

Date of experience: Dec 05, 2025

I bought the heated vest for my 89 year…

I bought the heated vest for my 89 year old mother n law for her 89th birthday.She is always cold and has her thermostat up to 80 making it the where no one can handle being there!Problem solved. Now she wears her vest and has her thermostat on 74°.Thank You 💪🏼💪🏼🇺🇸

Date of experience: Dec 05, 2025

These gloves are a piece of junk

These gloves are a piece of junk. They do not keep you warm. They were $46 for JUNK. I had to pa6 to return them and they deducted the original shipping fee. SCAM. DO NOT ORDER THESE.

Date of experience: Dec 04, 2025

I seriously question the technical…

I seriously question the technical knowledge of this manufacturer. At numerous points in their advertising they tout that their newest gloves keep hands warm to -25F/-40C. Very impressive. But why and how would a pair of gloves keep hands warmer just because the temperature is measured in Celsius rather than in Fahrenheit? Quite magical! And impossible! Minus 25 degrees F is minus 32 degrees C (-31.6667 to be precise). Ironically -40 C is also -40 F! Maybe that's what they should tout!!

Date of experience: Dec 04, 2025

I am returning the vest and the gloves

I am returning the vest and the gloves. The gloves are too big big and you don’t have a smaller size than a small, I need a ex-small and you don't have one and the vest is not heated unless I spend more money to get a power pack that I thought was included in order for the best to be heated. The instructions say where the power pack is, how to remove it and how to charge it but when I go to do that, it’s not there. I call your company and that's when I found out that you have to buy a power pack for it to heat. In order to get a refund for the gloves that don't fit and a vest that I refuse to buy something else for it to work right, I have to pay. To me, you have false advertising and people need to know what is expected up front with the vest before buying and that they have to pay for returns.

Date of experience: Dec 04, 2025