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The worst customer service I have ever had. So insanely disappointing. After ordering two swimsuits in different sizes one arrived as the complete wrong item. After returning that one I received the correct one but due to this taking so long the new one arrived after my holiday. I returned all swimsuits but wasn't given a refund for one of them. I have been emailing them to dispute this for months and they are acting dumb and not refunding me. I can't believe they think they can get away with this. Wouldn't recommend to anyone, so so disappointing.
Terrible customer service - wouldn’t refund for a bikini saying it had been worn. It was briefly tried on but far too small as their sizing is tiny. All tags and hygiene sticker were attached. I’ve tried emailing twice but they don’t reply. Furious!
I got sent the wrong items (two bottoms and no top) and they will not send me my top. I have sent multiple emails and they keep telling me to send back the wrong item. The customer service is terrible!!!!!!!!!!!!! I just want the item that I ordered initially and they’re trying to make it my problem rather than just sending me the item I ordered in the first place. I will never ever shop here again and I encourage you not to.
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