sososwim.com

3.8
3.8 Based on 201 reviews

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Average Rating

3.8

/
5

201 Reviews

5 Star
57%
4 Star
13%
3 Star
4%
2 Star
6%
1 Star
19%

Filtered Reviews

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Review Time

Hopp3
Colours great, sizing and style alright

I loved the colours, however the sizing is not true, I got a smaller sizing to what I was truly expecting. The top does not feel super supportive too, which was sad. However I hope they place padding and maybe make the bikini bottoms a bit more coverage.

3
Date of experience: Dec 20, 2024
Gage
Great pieces!

I ordered two swimsuits from soso and I love them both. You can tell the quality is much better than from high street brands, holds everything in place, dries quickly and looks nice! Neither has worn our like others usually do after one season. Worth the money!

5
Date of experience: Dec 15, 2024
Milo Coleman
Worst customer service

Worst customer service ever. I have returned an item more than a month ago. They just said a couple of weeks ago I didn't send it in its original state which for me is not right but okay. So I asked for some proof or that they send back the item they deemed not in its original state. It's been over 5 weeks and nothing has been solved, they won't reply on any of their platforms. I regret buying this as this is the worst experience I had. Thank you for your reply. It took me a lot of efforts and 5 weeks to get an answer from you. I do accept if there is a picture that was taken indeed on the day of return. Looking at all the reviews here though it seems this is happening quite often and a lot of people are left without answer or like me have to send loads of emails and messages on Instagram. The lack of support was still the worst experience I had and it looks like other shared the same experience

1
Date of experience: Dec 06, 2024
Jaime
Very poor customer service - refund still not received since returning over 7 weeks ago

I returned a swimsuit on 26th November and the tracking confirmed it was received by the warehouse on 3rd December, however I have still not received my refund, over a month later. I have sent multiple emails and provided proof of return but have had very minimal contact from your customer service team. The return has obviously been lost once it arrived at the warehouse, which is not my responsibility. I would have expected the refund to have been issued once I provided proof of return, but still nothing. I would appreciate a response and refund asap.

1
Date of experience: Dec 03, 2024
Rita
Customer service team were very helpful

4
Date of experience: Dec 03, 2024
Jayden Turner
My favourite kini ever

My favourite kini ever. I purchased a set in ‘sky’ a few months ago and have since worn it DAILY (not kidding). From the Great Barrier Reef to countless waterfalls, it’s kept its colour and shape. Will be purchasing more in future, so flattering and good for the planet, what’s not to love.

5
Date of experience: Dec 03, 2024
Lionel R.
Their one pieces are absolutely…

Their one pieces are absolutely amazing! The fabric is so soft and the fit is fantastic! Can’t wait for the Bandeau Cut to come back to purchase a new style!

5
Date of experience: Nov 29, 2024
Jedediah B.
Sizing is terrible

Sizing is terrible - runs super small, the bra cup part is non existent, the material runs straight across so no give to put your biddies in there. So unflattering and disappointing for a wire swim top

2
Date of experience: Nov 29, 2024
Love my soso swimwear

Had been eyeing the swimmers up for ages before purchasing and so happy I did. I have the v-neck orange swimsuit and it is such great quality and such a flattering fit. They arrived within 2 days and I had no issues. Would 100% recommend getting your hands on a pair of these. I will definitely be purchasing more in the future

5
Date of experience: Nov 25, 2024
January
The customer service is really poor

The customer service is really poor - I have had to send multiple emails to chase a return that I made nearly two months ago. The swimsuit is beautiful, but not at all supportive.

2
Date of experience: Nov 17, 2024

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