Review Time
In love with my swimsuit. I always buy cheap swimwear and never really invested in a high quality piece before, but I'm so glad I did. The quality and fit is so worth it, I loved the shape of my body when wearing it, it hugged in all the right places. I felt very comfortable and confident wearing it, which I never do when wearing swimwear. Majority of the time I wore it surfing and the quality is just great, I wore it nearly every day and no sign of wear or anything. Great product, great marketing, great ethos. Thank you!
Love the bottoms of the two I have and the one piece. But Damn the wires bra, is entirely 2D no where for you boobs to go they squish out every, tried to return but the process was iterating and after a month I believe it was lost (has been rectified since aussie store) gonna try the triangle one 😭
Have both a bikini and swimsuit from here!! Love the suit, fits amazing and never had any issues. The bikini I have the underwire and I’m small chested but wouldn’t use this for anything other than chilling and sunbathing - I’ve had a couple nip slips with it ! But still absolutely love and so flattering but wouldn’t wear to a water park :) love the sustainability side of it too and the recycling of ocean waste.
Bad returns/exchange process and uncommunicative customer service. Had an exchange that was marked delivered by AusPost for two months, and after chasing customer service multiple times for updates about it they told me the tracking number I provided didn’t have any information attached (the info had timed out because it had been delivered for so long) and that I should follow up with AusPost. Had to open a case with AusPost and was forwarded the same delivery date by Royal Mail and also a picture of its delivery. Soso sent my exchange without any communication or apology for the wait, even though the process took so long because their team obviously couldn’t find the parcel that had been safely delivered. I understand smaller businesses don’t want to lose money, but the whole process left a sour taste in my mouth. Hope their process has improved now that they ship out of Aus
Could not recommend Soso Swim more!! The material is the most flattering swimwear I’ve ever worn, the colours are beautiful & it feels so good to be investing in swimwear that will actually last & look good, while not destroying the planet!! I’ve now purchased multiple times and wish I could get every suit in every colour!! Keep doing what you’re doing, these pieces are amazing !!❤️❤️
Horrible costumer service. They did something wrong when declaring the package in customs which resulted in me paying a lot for shipping and taxes. They are supposed to pay the share, but whenever I am talking to customer support about refund they stop answering. I have been trying for months now. Can see online that several others are experiencing the same issues. Would not recommend. Seems like as soon as there is something wrong with either package, return or anything else they stop answering.
Soso swim is the best ethical swimwear brand I’ve come across! Not only is the clothing flattering and good quality, the team really care about their customers. I spoke to Frances who was beyond lovely and accommodating with a returns issue (that was entirely my fault!) So many brands have poor communication with customers when there is an issue, however that wasn’t the case the SoSo swim. I’m so happy with my swimsuit and will be ordering again in the future 🍒🐬🌴🐠💗🌊
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