southdownsinsurance.co.uk

4.4
4.4 Based on 680 reviews

Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insur...

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Average Rating

4.4

/
5

680 Reviews

5 Star
79%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Robbie H
Well done, Yousef!

Renewed my policy and it had gone down in price for the same cover! Also spoke with a trainee called Yousef. Absolutely amazed by how well he handled the call; clear, friendly, concise & knowledgeable - it was as if he’d been working there for years. Huge 10/10!

5
Date of experience: Sep 04, 2025
Lesley Wood
May have cheapest but buy cheap don’t claim!

May have cheapest premium which is great. But come to claim is a different story. Bought gadget insurance and my camera was damaged on holiday. It was a new camera on then from holiday put it to the camera company for repair but as it was not covered under warranty. I claimed for repair. The would not settle the claim!!! What’s the point of insurance don’t use

1
Date of experience: Sep 02, 2025
Mr  Curtis
very good telephone assistance

very good telephone assistance, clear and friendly

5
Date of experience: Sep 01, 2025
Josh Broadway
Paid out, no issues, definitely recommended

Had to make a claim on my travel insurance for a hospital visit - I was expecting it to be long and tedious but it was actually really easy to call them to file the claim. I was missing one document they needed, again I was expecting the claim to be refused but alas they paid it in full. Really good service for an insurer. Definitely recommended.

5
Date of experience: Sep 01, 2025
f oates
Straightforward process and good price.

5
Date of experience: Aug 31, 2025
Mark Adamson
Very easy to do

Very easy to do3rd year with them

5
Date of experience: Aug 30, 2025
Edward
Great customer service.

5
Date of experience: Aug 28, 2025
Karen Ashby
Easy to use website

Easy to use website. Fair price. I always use for my trips to the Channel Islands.

5
Date of experience: Aug 27, 2025
Mr Thomas Mellan
Fast and efficient response to my…

Fast and efficient response to my request for information. Friendly and pleasant manner

5
Date of experience: Aug 26, 2025
Darren Dawson
Great competitive prices.

5
Date of experience: Aug 24, 2025

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Business Details

  • Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.

    We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.

    Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more

  • email jane.bason@southdownsinsurance.co.uk
  • call 01903255659
  • language https://www.southdownsinsurance.co.uk

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