specsavers.co.uk

4.5
4.5 Based on 963 reviews

Specsavers delivers high-quality, affordable optical and hearing care including home visits....

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Average Rating

4.5

/
5

963 Reviews

5 Star
77%
4 Star
9%
3 Star
5%
2 Star
3%
1 Star
6%

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Review Time

maurice brown
These must be the worst pair of glasses…

These must be the worst pair of glasses fit wise I have ever purchased from specsavers. I do not expect them to slide down my nose so that the top of the frame is in my field of vision. The assistant broke the lense, using the wrong tool, whilst attempting to adjust. Without so much as a bye your leave she told me it would be another week before glasses were ready. Returned to the store (twice) where the manager was reluctant to adjust them, saying I do not wear the glasses properly. I’ve only worn glasses for 30+ years. Finally a further adjustment, tried for a week but glasses still slip down. On holiday now, and trying to find a Specsavers store to see what can be done. This on top of a pair of wife’s new glasses delivered with a cracked lens and the other pair not fitting correctly which was sorted after 3rd visit. Should have gone to Specsavers? Maybe not next time.

3
Date of experience: Oct 18, 2025
Barbara
Very helpful and professional I…

Very helpful and professional I collected my glasses and the girl that attended me Aneeka was extremely attentive to all the details

5
Date of experience: Oct 18, 2025
Mrs Ethel Finnegan
The staff are all very good very…

The staff are all very good very helpful T

5
Date of experience: Oct 18, 2025
Mr Pratt
EXcellent as always

EXcellent as always. No problems whatsoever and good feelings for splendid service.Audrey

5
Date of experience: Oct 18, 2025
Jayanti Joshi
Great fast service

Great fast service

5
Date of experience: Oct 18, 2025
Neil
Good and quick appointment

Good and quick appointment

5
Date of experience: Oct 18, 2025
Siwan Wyn Head
A very pleasant team at Specsavers…

A very pleasant team at Specsavers Welshpool. Very pleased with new spectacles!

5
Date of experience: Oct 18, 2025
Mark
Still blurred vision.

Once I collected my glasses I noticed that my vision in the right lens was blurred. I was told that I would get used to it. Ok. Does not sound right to me. I still have not got used to it and so have to use my old glasses. Not had this problem before. I’m due to return this Saturday so we will find out what the issue is.

3
Date of experience: Oct 17, 2025
Helen
Good value glasses, fast delivery

Easy to order online with my existing prescription, loved the virtual 'try on'

5
Date of experience: Oct 17, 2025
deborah
Very friendly helpful staff

Very friendly helpful staff Thank you

4
Date of experience: Oct 17, 2025

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