specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

jean
Had 3 pair of glasses

Had 3 pair of glasses , the arm came off all 3.Had 2 replacement frames.After the 3rd pair broke they gave me new glasses.Very helpful staff

5
Date of experience: Aug 10, 2025
Adrian
The staff in the leith Specsavers are…

The staff in the leith Specsavers are exceptional!

5
Date of experience: Aug 10, 2025
Angie Hammond
Very friendly staff

From entering the store to leaving every member of staff was welcoming friendly and professional. I wasnt pressured into buying expensive glass ,the advice was the same no matter the price.

5
Date of experience: Aug 10, 2025
Juan Jose Sampol Obama
Good services.

Good services and very profesional staffs

5
Date of experience: Aug 10, 2025
Anna Longjaloux
Great experience

I explained that I had been having lots of headaches to the optometrist. After the eye test, she explained that my prescription was too high, and that I had been straining my eyes a lot. She was totally right, and I am very happy with my new glasses. Fingers crossed my headaches get better now. The service from Specsavers was very speedy - I was able to pick my new glasses up only a week after the eye test. I am v impressed with the UltraClear SuperClean coating, and appreciated that a UV filter was added at my request (because apparently they are no longer recommended due to insufficient evidence) at no extra cost.

5
Date of experience: Aug 10, 2025
KEVIN
A poor after sales Service

ou will see from a series of emails always from a different employee about the Glasses I orderedAnd were deliveredIt appears that they were the wrong size by width although I am unable tyo see how I could have known thisAfter a successsion of emails you finely agree to refund both the Glasses and the postageThis has been going on now for over 2 weeksRefCRM 079101533

1
Date of experience: Aug 10, 2025
louise shaw
Great service

Great service, helpful, friendly staff. Great help in choosing my new glasses. Would definitely recommend! Thank you!

5
Date of experience: Aug 10, 2025
Christine Perkins
All staff

All staff, including opticians, helpful and gave thorough advice on results of eye test, plus helpful needed advice on choice of frames etc.

5
Date of experience: Aug 10, 2025
Jay Jay
Prompt and professional service

Prompt and professional service. The optician was very thorough double checking one particular reading on my eye test to be absolutely sure. I had help choosing my frames from a very helpful assistant who explained all the different offers and options. All in all a very good experience.

5
Date of experience: Aug 10, 2025
Georgette Turnbull
Staff very friendly and efficient

Staff very friendly and efficient. Whole process went without problem.

5
Date of experience: Aug 09, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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