specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

John
Quick service and friendly staff

4
Date of experience: Nov 27, 2025
Jennie
Optician was fantastic

Optician was fantastic. After that no one came near me! Chose my own frames - no help at all. Then no one to order them for me, had to wait ages and ages. Whole visit took a very long time.I wasn’t impressed with this visit to be honest. I am glad the business is busy, but they should ensure there are adequate staff to help those with appointments.

3
Date of experience: Nov 27, 2025
Lynn Rannard
Excellent service

Appointment was on time, all went smoothly and professionally. Staff knowledge is excellent from the examination to the selection of glasses and explaining the differences in the lenses.Thoroughly recommend Specsavers and I must add, I've worn glasses since I was 5 years old. I'm now a pensioner and this is the best I've been treated in years.

5
Date of experience: Nov 27, 2025
James Craig
Abysmal Customer Service

There was a problem with the glasses, and they did not meet my needs. Unfortunately, I was away after picking them up, and when I returned it was a couple of days past the 100-day free return period. They were totally intransigent and would not even consider a discussion, even though the glasses were completely useless. They had obviously got the prescription wrong, but would do nothing to correct it.

1
Date of experience: Nov 27, 2025
Fiona Smith
Friendly and helpful staff in Forfar…

Friendly and helpful staff in Forfar explained every thing they were doing I would recommend them highly Thank you.

5
Date of experience: Nov 27, 2025
PAULA BIRTHWRIGHT
Pleasant staff members at Specsavers in Kingsbury, London NW9

All the staff members were welcoming, polite and made you feel at ease. The (Kingsbury Branch, London NW9) are absolutely amazing, especially: Paris (registration), Jiya and Meena (digital retinal photography), Nike (diagnostics) and Mamura (eye tester). All lovely, pleasant ladies.

5
Date of experience: Nov 27, 2025
Mr Anthony Matthews
Quick and easy

Went to appointment was taken for screening within minutes then tested and taken to pick my frames all done professionally and quickly very happy

5
Date of experience: Nov 27, 2025
Eric Smith
The staff were very helpfulp

The staff were very helpful, polite and,professional making my visit a pleasant experience.

5
Date of experience: Nov 26, 2025
It was very quick and informative

It was very quick and informative

4
Date of experience: Nov 26, 2025
Mr Leslie Rogers
they got my order wrong

4
Date of experience: Nov 26, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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