specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

Gordon Taylor
Impersonal

Not sure if will use again ,gent doing test was very crochety and not very emperfetic all the other staff was very friendly, also felt when collecting glasses that you have to book an appointment to collect when you tern up 10min early and have to wait 25min to be seen ,very impersonal

3
Date of experience: Jun 04, 2025
_SM00TH_A1MB0T_64
Friendly and helpful ending with…

Friendly and helpful ending with glasses that fit well and better sight

5
Date of experience: Jun 04, 2025
Blair M.
Eye examination.

I have just returned from my first visit to Specsavers. I was a little apprehensive because I normally go to small independent opticians but from the moment I set foot in the building I felt comfortable. Sarah did all the required test and scan explaining what she was doing as she went. Charis then did the vision tests etc and explained all of the results carefully. Andrew then helped me to choose new glasses. He was very helpful and patient.They are an extremely professional and friendly team at Specsavers Stratford-upon-Avon and I will not go anywhere else from now on.

5
Date of experience: Jun 04, 2025
LMonst3r
The care I received was perfect thank…

The care I received was perfect thank you

5
Date of experience: Jun 04, 2025
Allen C.
Quick and courteous assistants who all…

Quick and courteous assistants who all knew their stuff. Easy to book online.

4
Date of experience: Jun 04, 2025
May Wright
Horrendous wait times

Had an appointment for my dad today at crystal peaks Sheffield, although the staff are very pleasant the system is just too long. I’ve never had a problem before being seen but now it’s apparently 90mins appointment times and that’s providing no mistakes along the way. I’ve never had to wait so long at an optician before. This is just not acceptable. My father is 83 and was very sore at the end waiting in uncomfortable chairs this needs to be looked at.

1
Date of experience: Jun 04, 2025
Colleen M.
the staff were very helpful and very polite it was a lovely experience

the staff were very helpful very polite and understanding this is the best opticians I have ever been to

5
Date of experience: Jun 04, 2025
Clive Scott
Can't fault the staff the…

Can't fault the staff the professionalism and the overall experience absolutely brilliant, couldn't fault any part of my appointment well done all.

5
Date of experience: Jun 04, 2025
Wolfgang Brown
Great service again at one off my local…

Great service again at one off my local stores. Helpful and understanding.But im sorry to say it's not the same at all stores unfortunately as I've found out over last few years some stores are just wanting you to spend the most you can even if the product is not really for you.Also noticed there is not many options for smaller faced person would be great to see some more options.

4
Date of experience: Jun 04, 2025
Moe Wilson
Optician was fantastic but support…

Optician was fantastic but support staff weren’t. Almost rude and very ‘salesy’. They seemed to just want me to buy everything they suggested rather than having much interest. They also appeared bored.

3
Date of experience: Jun 04, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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