specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

Opal
Good eye test and attention to detail in scans

Eye test was thorough and eye problem. Identified, referral made and had an appointment two days later. The scans and further tests were very thorough and reassuring and given advice on eye health. I was not informed that I would not be able to drive after the second appointment, thankfully I thought to ask, I would not be able to drive home.Customer service on choosing new glasses was not of the usual standard and that’s the reason for deducting a star. The advisor started to help, wandered off with my chosen options and started helping someone else, he had mislaid the glasses when another advisor came to help me. When I returned to pick up my glasses there was great care and attention getting them to fit well even when one pair were difficult to adjust.

4
Date of experience: Jun 04, 2025
Aria Kiss
Staff very informative & cheerful

5
Date of experience: Jun 04, 2025
Good, reassuring service

I collected my new spectacles. Efficient, well informed staff who are pleasant and helpful work here and I was pleased with the service I received.

5
Date of experience: Jun 03, 2025
From start to finish I was most…

From start to finish I was most impressed with the friendly staff, receptionist, the lady doing the eye health check, the guy who did the actual test, another guy who measured up for specs giving various options on cost. This was important as I am a pensioner and have limited funds available. Overall a very successful appointment. I will certainly use Specsavers at the Castle Lane (Sainsbury’s Branch) for future eye care.

5
Date of experience: Jun 03, 2025
Alison S.
Friendly and Reliable

Specsavers has always been my number one go-to choice of opticians in the Uk. They always have friendly staff on site, Helpful advice for eye concerns and I’ve always had amazing experiences when it comes to the eye tests.

5
Date of experience: Jun 03, 2025
Sherry Wilson
Very comprehensive attention in all…

Very comprehensive attention in all areas of eye careby very knowledgeable and welcoming professionals.

5
Date of experience: Jun 03, 2025
Seen very quickly and glasses ready for…

Seen very quickly and glasses ready for collection. Staff member was friendly and helpful. Thank you Chiswick spec savers. Will definitely be back again. So pleased with no waiting around.

5
Date of experience: Jun 03, 2025
Victoria
Highly recommend

All staff in this branch are very professional warm friendly and very welcoming from entering the shop to leaving a lovely stress free experience

5
Date of experience: Jun 03, 2025
Malapokix47
Highly recommended

I got an appointment the next day and was welcomed with a friendly attentive staff. Will go back again.

5
Date of experience: Jun 03, 2025
They have an excellent team in the…

They have an excellent team in the Clydebank branch. They try to get your glasses asap especially as my prescription is strong. Thanks again

5
Date of experience: Jun 02, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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