specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

Reece
I was holding off of an opticians visit…

I was holding off of an opticians visit for a while because I was worried about not suiting glasses, my eyesight slowly worsening eventually it was inevitable. Going into Specsavers, peak hours Saturday, I was still dealt with very quickly and respectfully, it was a super smooth experience and the customer service was 5 stars, the people working there helped me pick the perfect pair that I feel fully confident wearing. I truly appreciated my visit there and I rarely give 5 stars for anything, glad that I came in, it feels nice to be comfortable and see everything as clear as it once was when I was younger. Thank you so much!

5
Date of experience: Oct 26, 2025
Customer
Very nice and helpful staff

5
Date of experience: Oct 26, 2025
Ann MARSHALL
Came in to pick up glasses

Came in to pick glasses up from the Scunthorpe branch. Didn't have an appointment but was seen straightaway by Joanne who was really friendly. Joseph helped get the glasses which were then handed over to Raul. He was very helpful and friendly. Tightened up one pair which was a bit loose. Nothing was too much trouble. Brilliant customer service

5
Date of experience: Oct 26, 2025
Geraint
Everything was of the highest standard

Everything was of the highest standard

5
Date of experience: Oct 26, 2025
Mrs Jacqueline Tanner
Excellent aftercare support

After listening to my concerns, I was able to revisit and see another optician who listened to me and retested my eyes and answered all concerns and changed my prescription.Morella was exceptional.

5
Date of experience: Oct 26, 2025
Debra Wheeler
Rushed eye test

Rushed eye test, resulted in another follow up eye test, but the glasses were not suitable and resulted in a full refund.

2
Date of experience: Oct 26, 2025
MRS HALLIWELL
Speed of service & efficiency of staff

5
Date of experience: Oct 25, 2025
Pete Wilson
Staff well chosen and helpful !

I use the chandlers ford specsavers but equally every specsavers Ive gone to the staff are faultless and ever so helpful. I went in yesterday on the off chance and it was shush Saturday but they were attentive and helpful and I returned today to get the glasses I needed.

5
Date of experience: Oct 25, 2025
Noreen
Seen quickly

Did not wait too long to get seen.

5
Date of experience: Oct 25, 2025
Joanne Hunt
Excellent all round service

Excellent all round service, no complaint! The staff at St James branch Sheffield are so helpful and very friendly too!

5
Date of experience: Oct 25, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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