Review Time
This coverage is a scam. Had some $100 EarPods stop working, Allstate approved replacement then sent me links to choose from 3 replacements, each between $15-20. I bought coverage for Beats Solo Buds and that’s the replacement I expect. 5 emails later and they simply refuse to respond in any way.
It has a been over a week and I never received my compensation for a new controller. Also it took over a month to successfully submit a claim and it kept getting reviewed. I’d rather spend $60 for a new controller than deal with the hassle next time.
The insurance is a joke.You insured an OUTDOOR tent. When the frame broke at the place where it was factory-soldered, I was told it was due... to the weather! Duh! It is a tent! And I kept it in an impeccable shape, always drying it immediately if it got wet.Really, this "insurance" looks like a scam.UPDATE:A very polite rep called me, listened to my side of the story, and apologized profusely. Still, the bottom line is the same - When I needed insurance I got none. It was a hassle, took time, got me a refund of my insurance fee. I was first told via e-mail my claim was accepted, do I "want a refund or replacement." A few days later, I was emailed with a rejection of my claim. If I covered the specks of rust, I would have got my claim. This is over....$100!!!!
September: Dishwasher quit working properly. Called for service and was given a Claim ID #087255954135 on 9/16/2025. The phone agent tried to diagnose the problem and ordered parts. The repair was scheduled for 9/22/2025. The technician arrived and said the parts we received were not correct. He left and said he would re-order parts. When he called to check on the parts a week later, we were told that the parts we received were incorrect. No more feedback from him.Received an email on 10/27/2025 notifying us that the unit could not be repaired and we would be getting a refund for the cost of the dishwasher and tax by email, which I never received. I called to follow up on the payment, and was informed by Ivan that a payment was being went out to us, but nothing yet. It has been over two months and nothing has been accomplished. I want my my refund so I can purchase a new dishwasher!!!! HELP!!!!!!
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Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more
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