Review Time
I encountered a very unpleasant and aggressive driver who backed into my vehicle. He refused to provide his insurance information and was threatening, using foul language in front of my 11-year-old son outside a school. I would recommend avoiding this service if this is how their drivers behave. I had to contact the authorities.
The driver exhibited very aggressive behavior, reversing into my vehicle and refusing to share his insurance information. He threatened and used foul language in front of my 11-year-old son outside a school. I strongly advise against using this service if this is the kind of behavior exhibited by their drivers. Had to involve the authorities.
The driver who took me from a local address to a youth club didn't know the route and complained about my lack of knowledge regarding the drop-off point. I've been working long hours, and my daughter is capable of going alone. I ended up using Google Maps to guide him, which he criticized. Overall, a very disappointing service.
A cab was dispatched but picked up another customer despite my confirmed booking. After waiting 15 minutes, the next driver arrived but refused to accommodate my partner, who has a disability, forcing her to move further away. The dispatcher displayed a poor attitude when I raised these issues. I have used this service for a long time, but it has become increasingly unreliable.
I consistently have a wonderful experience when booking taxis for myself and my family. I ordered several cars last night for different locations, and despite the busy environment, the cars arrived quickly. The drivers were courteous, and the vehicles were spotless. The representative who assisted with the booking was also very pleasant and helpful. I look forward to speaking with her again for my upcoming airport trip. Thank you for a great service!
I needed a taxi to pick up medicine and waited outside. After missing a call, I returned the call to the driver, who claimed he had waited for 10 minutes. I insisted he must have been at the wrong location, as there were no signs of him being there. The driver was rude and unwilling to acknowledge a misunderstanding, leading me to make other arrangements. I won't be using this service again.
Once again, I had the pleasure of using this excellent taxi service. Although I reside just outside the main area, they still provided a cab. The driver was friendly and made me feel at ease. I genuinely believe they are the best in the area. I will only choose this service for my taxi needs.
After years of using this service, I've noticed a decline in their customer service. They refused to accept a card payment over the phone to secure a booking, which left me stranded at the airport. When I finally ordered a cab, the driver was delayed, and I felt dismissed by the operator. The driver apologized, but the situation was frustrating, and I was dropped off further from my destination than expected. I also left my gloves in the cab. I won't be using this service again.
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