Review Time
They have taken our money, without permission, during a dispute about the faulty door. They will not give money back and have ceased communication. The door is scratched, chipped, loose trims and DOESNT SHUT PROPERLY. It has either not been made to the right measurements or the fitter (who has been out three times) has damaged it beyond repair so now its skewed and doesnt sit flush or close shut without giving it a big shove. We are in despair. Update: After taking the money and ignoring us for over two weeks, the business saw this review and phoned me 5 times in one day, 4 times back to back, they threatened legal action if I did not take review down. Be aware that few negative reviews might be due to people being intimidated into taking review down, I refused to take review down. A paralegal company got in touch, as this was not legal action I have not removed the review.
From initial contact to final installation of replacement porch door and bargeboards and gutters I encountered only friendly, well-mannered and efficient personnel. At the end of the job they cleaned up thoroughly and removed all rubbish from the site. I would recommend this company to everyone.
Our conservatory has just been completed.We have been extremely impressed with the speed of build and professionalism of all the staff from Ben in sales to Greg and Cliff who made the footings and base, the brothers who carried out the build, one of who worked right through his birthday as well as the plasterers and electricians involved. All were polite and removed all rubbish. All in all we now have a home improvement to be proud of and would not hesitate to use St Helens Windows for any future work.
Fantastic service and competitive pricing.Having dealt with various staff throughout our purchase, I have nothing but positive feedback.From the initial enquiry through to the quality of the workmanship and door, St Helens Windows and Doors exceeded our expectations.Cannot recommend these guys enough.Thanks so much 🫶
Absolutely superb service from start to finish. This firm has been under my radar, however I contacted them for a quote for new French doors. They have been complete professionals from day one - from initial visit to survey to fitting. The fitting guys worked in bad weather without complaint and the finished result was superb. They are also meticulous about cleaning/tidying afterwards. Highly recommended, trusted, company, just wish I had discovered them sooner, however I will definitely use again.
From start to finish we have been extremely pleased with everything. Ordering our door was made easy with Lindsey assisting, she was extremely competent at her job and advised when we needed her assistance, because we needed a cat flap fitting. We provided it & they sprayed the outside to match the door, which looks fantastic. Had the door fitted today and we're extremely pleased with the overall result, which has been done to a very high standard by Jordan and his assistant/apprentice. Thankyou to the whole team, we will definitely be recommending your company.
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St Helens Windows established in 1991 building from very modest beginnings, growing into one of the longest running home improvement companies in the North West.
Our continued success has come from developing relationships with our customers and suppli...
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