Review Time
Without hesitation I recommend St Helens Windows for your new front door. I received a high quality product that was expertly fitted, at a very competitive price.It’s always daunting deciding which firm to choose when purchasing something as important as your front door, but throughout the process the St Helens staff provided the very best customer service. Sharon in the office was always available to deal with my calls from initial enquiry to installation day. Glen the surveyor was prompt and took time to listen to my requirements and I even received a check-up call when the door was being made to measure. Shannon was always friendly to deal with over the phone and Dave (who for me was the star of the show) was the most conscientious work man I’ve ever met. I was impressed every step of the way with and I wouldn’t hesitate in using St Helens Windows in the future.
Here we go again, almost two years onand I’m still fighting trying to get our faulty windows replaced, because obviously repairing isn’t working. They open from the bottom and it looks like the arm isn’t strong enough to hold the windows, that’s why they keep dropping and banging on opening and closing, will they replace them? absolutely not, they’ll spend more money after money though trying to patch the obviously faulty windows up. I’m not being bitchy when I say this, but their after sales care is horrendous, you’re made to feel intimidated and a nuisance over a job THEY! did badly, so in all honestly pay that little bit more, in the end you’ll be glad you did, save you all the time and stress fighting and getting a solicitor involved like we’ll be having to do now. All the stress making me really ill too. Buyer beware is the only advice I can give.Update, they’ve sent someone who knows what they’re doing to glue, sorry “bond” the glass apparently this’ll do the trick. Thing is, this is what the boss did last year, the exact same thing and promised me this would solve the problem, days before it dropped again so let’s see how long this resolution lasts.So....they glued our window and now it’s only catching slightly, now you can’t close it flush though when not locked, when just pulled too it bounces out a centimetre, am I surprised? absolutely not. Our poor kitchen window has been drilled in to by fitter, glued by the boss, pieced together, prodded and poked for two years and they’re still not worth a quarter what we paid. We’ll be getting a lump sum of money off our pensions next year and the first thing I’m going to do is get these windows ripped out, replaced and buy them again from someone else and I’ll make sure I do my research, and make sure the fitters are vetted by the company not just two men (one looked pension age) shoving the job in to two days, when there should’ve been three men on the job if they want it done in two days. Do your research, it will save you a lot of time, stress and anxiety.
Just had my house windows and door replaced, absolutely fantastic!! Can’t fault the workmanship and what great service from start to finish. The window fitters Josh and Dave were the best tradesmen I’ve ever had ! Nothing was too much trouble or a problem. I can’t recommend this company highly enough..... thanks 😀👍
We had previously used St Helens Windows for a new Conservatory so had no Hesitation in using them again to have a Porch built. The work was carried on time, all the Installation team were we'll mannered polite, punctual, and Trustworthy. The installation was carried out in a very professional way and finished on time, the team work was excellent.I would definitely recommend St Helens Windows to anybody thinking of having Windows, Doors, Conservatorys, and porches. A great company offering excellent products and a brilliant service.
St Helens Windows quoted me a price and I signed a contract with them. They phoned me on 3 occasions to arrange a time to do the job, but I must say they weren’t very friendly people. After loads of being messed about, I received a phone call from them informing me that they had under priced the job so therefore they would not be doing it unless I paid a further £2200. I debated that we had an agreed contract, but I was basically told to read the small print saying that they could Cancel at any time! This is not a company that I would recommend to anybody, they are very inefficient.
After having a lot of quotes for my bespoke conservatory... I finally decided to go with St. Helens windows ..I can honestly say that from start to finish that sthelens windows have been remarkable..The workers were very polite and cleaned up after every visit ...The quality of the windows and doors are excellent..I actually could not fault this company in anyway..I would highly recommend St. Helens windows and rate them 5 stars for everything...Don’t bother looking around ... Go to St Helens windows ... Unit 1A Eastside Industrial Estate ..Jackson street sthelens Merseyside and look around there showrooms or call them for a home visit on 01744 611203 of free phone them on 0800854803...They are the best ... Forget about the rest ..You will not be disappointed.I rate the overall work and materials 5 stars ..Thank you Sthelens Windows .. I will be using your company again in the near future
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St Helens Windows established in 1991 building from very modest beginnings, growing into one of the longest running home improvement companies in the North West.
Our continued success has come from developing relationships with our customers and suppli...
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