Name: store.anycubic.com
Telephone: 000000000
Rating: 4.8

abodrouzi20 Guest

2 months ago

Helpful service team

I have found the service team to be very helpful and effective in resolving issues.

Date of experience: Jan 01, 2026

doparoma Guest

2 months ago

Anycubic support is really exceptional!

Anycubic support is really exceptional!, given that the Kobra 3 is already outdated. If something breaks, their support will quickly send it over to you so you don't have extensive downtimes. Yes the printer could be better, but for the money spent, it's really something you can grow on. Plus the multicolor capabilities are great.

Date of experience: Jan 01, 2026

Nick Papadopoulos Guest

2 months ago

quick response to my problem!

quick response to my problem!! fast shipping of spare parts I am very happy!!

Date of experience: Jan 01, 2026

Thomas Guest

2 months ago

Great Customer Service

Excellent customer service. I had a problem with my hotend fan. Customer service even contacted me over the holidays. They quickly and professionally found a solution. I highly recommend them.

Date of experience: Jan 01, 2026

Mandy Guest

2 months ago

Great customer service

I've had 3 Anycubic printers, both resin and FDM. Regardless of whether my printer is still in warranty, CS staff is very helpful with troubleshooting and recommending the parts I need to fix it, even when they didn't support the printer anymore and I had to source the parts myself. They listen to user feedback on social media and respond pretty quickly with upgraded parts or firmware changes requested.

Date of experience: Dec 31, 2025

daniel de Lira Guest

2 months ago

I contacted support regarding issues…

I contacted support regarding issues with the K3 Max and K3 Combo, and the service was excellent. Replacement parts for the K3 Combo have already been shipped, and I am awaiting shipment of the K3 Max parts.

Date of experience: Dec 31, 2025

Jarrett Guest

2 months ago

The customer service is the best in the…

The customer service is the best in the business. They always go above and beyond.

Date of experience: Dec 31, 2025

Stacey James Guest

2 months ago

Problem Solved!

They spend a lot of time to understand the problem. They sent me the parts I needed and links to directions for making the repairs.

Date of experience: Dec 30, 2025

Gavin T. Guest

2 months ago

Excellent assistance from the representative

The representative helped me with an issue regarding my new product. Their responses were clear, helpful, and timely. I now have parts on the way to resolve my issue.