Name: store.anycubic.com
Telephone: 000000000
Rating: 4.8

Hervey A. Guest

2 months ago

Support will always assist with issues

Whenever there is an issue, the support team will resolve it with you!

Date of experience: Jan 03, 2026

Ambrose Barnes Guest

2 months ago

Purchased a printer and washer

I purchased a printer and washer. The mainboard on the washer failed after 2 weeks, and support replaced the parts as soon as possible. GREAT customer service.

Date of experience: Jan 03, 2026

Michael Galli Guest

2 months ago

Have an issue the support will always help

When there is an Issue the support team will solve it with you!

Date of experience: Jan 03, 2026

Gordon Wenman Guest

2 months ago

I bought M7 printer and washer

I bought M7 printer and washer. The mainboard on the washer failed after 2 weeks and support replaced the parts asap. GREAT customer service

Date of experience: Jan 03, 2026

Brian McNamara Guest

2 months ago

The support team was vary usefull

The support team was vary usefull. We were able to trouble shoot the issues and get the replacement parts sent out. Not a fan on the time frame for the the shippment but I do understand that it is comming international.

Date of experience: Jan 02, 2026

Layal Guest

2 months ago

amazing service

amazing service, helped me out a lot, very understanding and patient. As long as you provide the support team with evidence, they will do whatever they can to help.

Date of experience: Jan 02, 2026

Carmelo Guest

2 months ago

The printer does its job, Excellent customer service

The printer does its job. I encountered a few issues, and support was very quick to find a solution and helped me resolve the issue by sending me replacement parts. Replacement parts take a long time to arrive (Italy), but I still recommend Anycubic products. Excellent after-sales service.

Date of experience: Jan 02, 2026

Pavel Guest

2 months ago

Worst technical support ever

Worst technical support everI previously contacted you with a problem with my printer making too much noise(ticket 1009924). They sent me an additional part, but the printer continues to make noise, and now your support team is trying to guide me through the same steps. Do you think I'm an idiot?

Date of experience: Jan 01, 2026

Michael T Guest

2 months ago

Outstanding support — genuinely impressed

I’ve been working with Anycubic Support across several tickets related to a refurbished Kobra 3 and a Kobra 3 V2, and I can honestly say their support experience has been exceptional.Every response has been timely, professional, and thoughtful. The technicians actually read the details I provided, reviewed photos, acknowledged real issues when they existed, and worked with me collaboratively instead of defaulting to scripted replies. Replacement parts were shipped quickly, follow-ups were consistent, and communication remained clear and respectful throughout.What really stood out to me is that when something wasn’t right, they didn’t argue it, minimize it, or push blame — they focused on solving the problem. That builds trust fast, and it’s something you don’t see enough in customer support these days.I’ve worked in IT and technical environments for a long time, and I have a very high bar for support quality. Anycubic exceeded it. I have full confidence in their support team and would absolutely recommend them based on that experience alone.For reference, my recent orders were N20011140598845, N20011140578179, and N20011140571367, and I’m very much looking forward to receiving my Kobra X that’s currently on pre-order.Huge thanks to Gavin, Ranson, and the rest of the Anycubic Support team.