store.anycubic.com

4.8
4.8 Based on 1.1K reviews

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Average Rating

4.8

/
5

1.1K Reviews

5 Star
93%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Gabriel Clay
Outstanding customer support!

5
Date of experience: Dec 30, 2025
Excellent Support

Le support technique de Anycubic est très réactif et performant. Merci Nelson !

5
Date of experience: Dec 30, 2025
Ugo R
I had an issue with my printhead cover

I had an issue with my printhead cover. Customer service replied in less than six hours and immediately sent a replacement part. Very impressive!

5
Date of experience: Dec 30, 2025
ANTOINE COSTA
Very professional

I had a problem with the power supply on my ACE Pro. Support was very responsive and sent me the part quickly.

5
Date of experience: Dec 30, 2025
Robbie Arlene Wasley
Ace Pro signal cable

I contacted customer support regarding a cable that I wanted to purchase. I did not expect for them to contact me so quickly, nor did I expect the wonderful response that I received. Thank you very much! David deserves a raise!

5
Date of experience: Dec 30, 2025
Kenneth Dufour
Very responsive and knowledgeable…

Very responsive and knowledgeable support. Easy to work with and strives to solve the problem.

5
Date of experience: Dec 30, 2025
James Heygster
Excellent customer support

This is my second Anycubic FDM. I’ve only had to contact customer support twice but both times have been very helpful. The customer support staff is quick to respond, quick to understand the issue I am facing and quick to provide a solution. Highly recommend!

5
Date of experience: Dec 30, 2025
Lydia
Great customer support experience

The response to my issue was swift, and the customer support was exceptional.

5
Date of experience: Dec 29, 2025
Pedro Jag
Great support service!

After noticed that an error appeared consistantly after a certain kind of patern period, I've reported to support service.They promptly open a ticket service, identified the probably defective part and sent the parts to solve the issue.Also received tutorials to disassemble the old parts and reassemble the new ones.The shipping was fast and through all the process they kept in contact, so to ensure everything was going ok.

5
Date of experience: Dec 29, 2025
Sokratease
One of the belts of my ACE pro broke…

One of the belts of my ACE pro broke and upon contacting customer service they resolved my issue super fast, so much soo that on the first reply i thoght it was the automated response but it was an actual reply to my problem and they offered to sent me the replacement belt. 10/10

5
Date of experience: Dec 28, 2025

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