Review Time
Agreed a contract and paid a retainer. Then get sent a new contract with no explanation as to what had changed and a deadline to respond. Emailed them twice without response and can't get through on the phone. Disappointed with very poor communication. Would not recommend using.
Steve is an amazing guy that has managed to solve our flat’s issue multiple times. I admire his steadfastness and dedication to his craft of being a problem solver, moving on to his next job after ending with a cheerful ‘alright bye!’ Amazing and professional!
We have been having Wifi issues with the booster since we moved in July. This time when we made a complaint with student cribs it was as taking a while . But today after we made a call to follow up on request, Krizia from student cribs got in touch and was very friendly and kind in listening to what the complaint was and trying to sort out our issue. She also watched some clips on YouTube to help understand on what she can do and virtually assist me and was finally able to get our booster working after week of complaint been made.
I would strongly caution anyone considering renting from Student Cribs based on my experience.I lived in one of their properties with three other young women, and throughout our tenancy we experienced repeated breaches of privacy, safety, and quiet enjoyment. Contractors and staff entered the flat without proper notice, sometimes while none of us were home. On multiple occasions, workers used our bathroom and kitchen appliances, and work was carried out while the property was left unlocked, including during a weekend when we were away.There was constant construction noise, dust, and disruption over an extended period. Windows were incomplete for months, the living room TV was broken for over a month, and we were not informed that replacement windows would be non-opening fire windows.We raised these concerns multiple times over the course of our tenancy, both directly and through the maintenance reporting portal. Many issues went unaddressed for months, with little to no communication or follow-up. Problems would be marked as reported but not resolved, leaving us living with broken or incomplete facilities for extended periods. This ongoing lack of response made it feel as though our concerns were consistently overlooked or deprioritised.Hygiene and safety were also serious issues, with bathrooms left unsanitary and even blood found in shared living spaces, which was extremely distressing and made us feel unsafe in our own home.If you value privacy, safety, timely maintenance, and clear communication, I would strongly recommend looking elsewhere.
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Student Cribs are the leading provider of second and third year university accommodation in the UK.
Student Cribs offer exceptional student accommodation in the best locations in 23 British cities.
We offer stylish and contemporary properties with the most modern facilities. With Student Cribs you enjoy a better standard of living, whilst also experiencing the peace of mind that you are living somewhere secure.See more
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