Review Time
This program is a disaster. Absolutely unreliable. The app is unstable, the video and audio are out of sync during editing. Support takes forever to respond and is incompetent. The AI ​​that creates the profiles is completely useless, and the eye contact tool doesn't work either.
I don’t usually leave reviews, but SubMagic genuinely earned this one.The product itself is solid, fast, and does exactly what it promises. But what truly sets SubMagic apart is their support—specifically Stefan.I ran into an issue late at night and reached out, not expecting a response until the next day. Instead, Stefan replied immediately at 3:41 AM and stayed with me until everything was fully resolved. No canned replies. No hand-offs. Just clear, competent, human support that actually cared about solving the problem.That level of responsiveness and ownership is rare—especially in SaaS.You can tell this team is building SubMagic with intention, pride, and respect for their users’ time. If you’re on the fence, know this: you’re not just buying a tool you’re backed by people who genuinely show up.Highly recommend.
SubMagic is incredible for content creation. It is a monumental time-saver for me every single day. You can really feel that everything has been designed and optimized for maximum efficiency; the workflow is extremely well-thought-out.What I also love is that the tool is constantly evolving in the right direction. The recent feature for rapid thumbnail creation is just sensational and a total game-changer. I recommend it 100%!
Sub Magic is literally the best investment I’ve made when it’s come to helping me launch all of my social media channels. I was paying upwards of $300 to $400 a week to get 5 to 7 videos edited until I fount out that those editors were using AI software like Sub Magic. Sub Magic not only it creates beautiful videos gives you the ability to be a creator yourself and editing yourself through their platform but it does it out a fraction of the cost of what someone else will charge you Customer Service is incredible and I am very grateful and thankful that I found some magic.
We use Submagic regularly for our video projects and absolutely love the platform. The features are powerful, the workflow is smooth, and it has become an essential part of our content creation process.A special thanks to Delton from the support team: When we reached our 100-video limit one day before our monthly refresh, he kindly reset our counter back to zero. This was incredibly thoughtful and allowed us to continue working without interruption.Submagic is a fantastic tool with customer service that truly cares.Highly recommended!
Submagic is pretty great, I only used the free plan to test it out, the pricing plan is not clear for me at all, I just hope you update the pricing plansMy plan is thisTurn a long form interview video into multiple short clips, removing the ums and aahs, and silences and enhance the audio and add captions to the short videosI am planning to create 300 to 500 clips a month and I really dont kniw which plan is good for meThe support is giving me a late responses tooI am just frustrated I hate software that limits me to creditsEdit: one of the submagic team reached out to me, showed me everything I need to know about submagic, he also helped me make the decision on which plan to go for based on my needsThanks a lot stefan
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