Review Time
I would highly recommend purchasing a pergola from SUNS Lifestyle. The whole team have been great throughout from ordering to fitting. Mark from the sales team helped me select the correct pergola for my project. Brent and Steve who assembled my pergola were great on the day. Also Alison in the office in organising my fitting date. I would like to call out Brent who went the extra mile. He came out to do a site survey before I had ordered and made me feel comfortable with the product. Went through everything on my options, as I had a challenging element to were I was putting the pergola. Brent came up with a solution for me, which was great. He also worked around my electrician who was fitting the heaters. And came back on his day off to complete the pergola after the electrician had finished. Overall, a great experience throughout my purchase from the SUNS team and great customer service also. Especially from Brent.
Thankyou very much for servicing and sorting our pergola and screen today. Brent and his Co worker did a fabulous job as always. From the very start reporting to yourselves, Natasha and Alison, our issues, too the engineers coming out was very speedily and faultlessly executed. Their communications and updates were very informative and thorough, and kept us informed off their arrival times. Brent corrected our issues without any problems and gave us some appreciated aftercare advice and tips. Many thanks for a superb aftercare service & warranty you do. I will always thoroughly recommend yourselves for outstanding quality and workmanship. We look forward to treating ourselves to some of your luxurious summer outdoor furniture in the near future. You all are a great team and business and should be very proud. Again many thanks. 👏👍
Fantastic experience from start to finish! Professional advice to ensure that we purchased the right Pergola. A willingness to adapt installation for a roof terrace (with the additional work that entailed) and Steve and Rowan did the most amazing job installing our Rota today! We are absolutely thrilled and I can’t recommend highly enough! Thank you!
The install team were very punctual and communicated with me throughout the process answering all questions I had and provided me clear options as appropriate. Even though they were unable to seal my pergola against the wall due to the uneven stones, they made sure I got refunded the unused sealing kit and gave me ideas to stop any rain entering. A great experience.
I was introduced by a friend to Suns Lifestyle at the Homebuilding & Renovating Show in 2023 and can honestly say that I have been nothing but impressed from start to finish. They were a pleasure to deal with and provided such a high level of customer service ensuring we reached what we set out to achieve with our dream pergola at our family home. They were competitive in terms of price but without doubt the quality of their product & furniture is second to none. Very friendly and skilled team. Highly recommend. Terry F Brentwood, Essex
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SUNS Lifestyle are the leaders in luxury and exclusive outdoor furniture. Our young, energetic and forward focused creative team of advisors, offer fresh thinking and innovative products, which stay ahead of the latest garden trends.
Our high-quality range of contemporary products are designed in Europe and produced with robust materials that are made to last. Each innovative product is created with style, comfort and relaxation in mind, and as every piece is fully weatherproof and low maintenance, you’ll have more time to enjoy your outdoor space and less time worrying about changes in weather. And just for some additional peace of mind, we provide a reassuring 5-year manufacturer warranty on most products.See more
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