swanandedgar.london

4.4
4.4 Based on 201 reviews

At Swan & Edgar, we are focused on delivering a timepiece of the highest quality and functionality at affordable prices. It is essential to us that style is matched with substance and reliability. Each individual Swan & Edgar watch is hand assembled and c...

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Average Rating

4.4

/
5

201 Reviews

5 Star
78%
4 Star
3%
3 Star
6%
2 Star
3%
1 Star
10%

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Review Time

Laura B
No customer service, no sign of my refund

I returned a watch to them six weeks ago, yet despite multiple emails and phone messages I've had no response.No sign of my refund despite the tracking showing it was delivered, no way to contact them and get a reply.

1
Date of experience: Feb 03, 2026
bianca taitz
Beautiful watch and packaging

Beautiful watch and packaging, I had a few questions and their customer service team replied quickly and were very helpful.

5
Date of experience: Feb 01, 2026
David
I have received my replacement watch…

I have received my replacement watch and yet again after a week its stopped again.Im sorry if this is British craftsmanship at its finest something is seriously wrong.When I emailed the company I was asked to do a video so they can see the problem, its stopped you won't see anything.

2
Date of experience: Jan 28, 2026
Carl Canni
Just bought a swan & edgar complexity…

Just bought a swan & edgar complexity automatic only to find out its a rebrand of a chinese watch on ALi Express !! LIVID !!! Being returned

1
Date of experience: Jan 19, 2026
Paul Thorp
My very first Swan & Edgar time piece.

I have just received my very first Swan & Edgar watch today and I can honestly say that I was firstly amazed at the presentation box it arrived in and the time piece is excellent the craftsmanship is spot on, Thank you.

5
Date of experience: Jan 15, 2026
Owen Vogt
Incredible value and style from my new…

Incredible value and style from my new Horizon. Just taken delivery of the watch and I couldn't be more pleased. Quality is second to none and service was impeccable. The finishing on the dial is a stand-out highlight. All for a very reasonable price. Recommended.

5
Date of experience: Jan 14, 2026
Richard
Quality

Have just received my Watch and oozes of quality. Ordered on Sunday and got Tuesday. Easy to set up. Hopefully will get no problems.

5
Date of experience: Jan 13, 2026
Saltyman
Cheap Chinese Movements

Revised review as it was a little harsh !! Cheap Chinese movements not worth the price tag.

1
Date of experience: Jan 08, 2026
Alan Taylor
The Swan & Edgar Complexity £20 Chinese Watch…

The Swan & Edgar Complexity watch advertised for £190 on Facebook of all places, is nothing more than a £20 Chinese watch sold under various brand names, in fact I have one. Google Kintued Automatic

1
Date of experience: Jan 07, 2026
Rann Soriano
Design is sleek!

Design is sleek!I just had the watch and its really worth it! I love the way it fits me and how it looks.pairing it with my daily work wear.

5
Date of experience: Jan 04, 2026

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Business Details

  • At Swan & Edgar, we are focused on delivering a timepiece of the highest quality and functionality at affordable prices. It is essential to us that style is matched with substance and reliability. Each individual Swan & Edgar watch is hand assembled and comes with a 5-year warranty. Please share your Swan & Edgar reviews as we love hearing from you.See more

  • email info@swanandedgar.london
  • call 02080641944
  • language https://swanandedgar.com/

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