sweetheart-supplies.com

1.2
1.2 Based on 16 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.2

/
5

16 Reviews

5 Star
0%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
94%

All Reviews

Filter Reviews

Review Time

Charlotte1412
Disappointing experience at the store

I visited a mall today and was extremely let down by my experience at the store. I was wrongly accused of theft simply because I had my girlfriend's wallet in my pocket, which made it look suspicious. The consultant's lack of professionalism and understanding was unacceptable and did not create a welcoming atmosphere. To make matters worse, he was indirectly discussing me with another employee, suggesting they keep an eye on me due to the wallet. I hope the staff receive better training in the future.

1
Date of experience: Dec 15, 2025
Chester B.
Unpleasant experience at the store

I visited a mall today and was deeply disappointed with my experience at the store. I was wrongly suspected of theft because I had my girlfriend's wallet in my pocket, which appeared suspicious. The consultant's lack of understanding and professionalism was unacceptable, failing to create a welcoming environment. To make things worse, he was indirectly talking about me to another employee, suggesting they keep an eye on me due to the wallet. I hope the staff receives better training moving forward.

1
Date of experience: Dec 15, 2025
Patrice Cook
Clearly a scam website

This website is clearly a scam. They sent different products than what was shown in the pictures, with different sizes, and made returns nearly impossible while charging for it and requiring me to pay for postage. Do not purchase anything here. It should be banned. I managed to get a refund by opening a dispute through a payment service. Thank goodness for that option.

1
Date of experience: Oct 27, 2025
Netty Johnson
All counterfeit products.

All products are counterfeit. They use poor delivery that takes weeks. Don't bother; it’s all cheap copies.

1
Date of experience: Oct 04, 2025
Phoebe
Very frustrating experience

Very frustrating, took forever to arrive and didn't fit. Wanted to return but had to pay £18 for the return since the address is in France. The package tracking indicates delivery was attempted but no one was available, and it has now been sent back to me. I'm now £60 down plus the £18 for postage, which I still owe. I'm stuck with these items as I don't want to risk sending them back again! No response when I emailed them.

1
Date of experience: Oct 01, 2025
Glenda Cooper
Avoid this company!

Save your money and don't deal with this company. I ordered something on the 15th of September and have yet to receive it. I've sent about 10 emails and forms but have not received a single response regarding my order or cancellation. It's a thieving company. Save your money!

1
Date of experience: Sep 30, 2025
popou
Disappointing quality and no refund!

I ordered a branded sweatshirt in August and after 4 weeks received a very poor quality fake. I contacted the company to arrange a return, which was complicated and lengthy, and found out the item had to be sent back to France. I paid £11 to return the package, and a month later I still haven't heard back or received my refund; they are ignoring my emails. AVOID THIS COMPANY - DO NOT ORDER!

1
Date of experience: Sep 25, 2025
Fred
Quality issues with the item

The threads on the hood don't pull properly, fearing it might create a hole.

1
Date of experience: Sep 22, 2025
Demetria Reed
Very poor clothing quality

The clothing quality listed was very poor, nearly the same price as in a proper store. After finally receiving my item, I couldn't justify how much I spent for what I can only describe as low-quality. I sent my item back within the time frame but haven't received any communication or my refund! This website seems only good for cheap items that resemble low-quality products, with long shipping times and poor quality.

1
Date of experience: Sep 09, 2025
Aleana Turner
Avoid this brand!

Please refrain from purchasing anything from this brand. I have been emailing for 2 months trying to get the money owed to me, but nothing has been resolved!

1
Date of experience: Sep 08, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More