swjames.com

5
5 Based on 200 reviews

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5

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5

200 Reviews

5 Star
99%
4 Star
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3 Star
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Wilf Long
Beautiful furniture i

Beautiful furniture I was very pleased with the service from start to finish would highly recommend swjames one happy customer olwen Calvert

5
Date of experience: Jan 25, 2025
Andy Brown
Fantastic quality sofa and footstool

Fantastic quality, in our opinion a cut above the rest. Extremely comfortable products which look great too. We bought our Monty a year ago having chosen it from a selection of different sofas at their Bollington showroom. Warren was really helpful.A few months later we bought the matching footstool which is perfect.Great company and excellent delivery team. You won’t be disappointed if you buy from S.W.James.

5
Date of experience: Jan 25, 2025
Shelley
Huxley sofa

From start to finish dealing with S W James was a pleasure we were made to feel very welcome by Warren we were shown all the sofas and leathers that were available. We love our Huxley sofa with matching footstool

5
Date of experience: Jan 13, 2025
Rhonda Barnes
Thank you so much,I purchased a…

Thank you so much,I purchased a Huxley,which is simply fabulous.As a customer the process and the attention to detail from initial stage through to delivery was seamless.

5
Date of experience: Jan 06, 2025
Katy
Amazing from start to finish

Amazing from start to finish! We ordered the Lennox in honey, 3 seater, 2 seater and armchair. We took a risk as we hadn’t actually viewed them in person!! But all the other reviews are great. Well they all arrived today and they are absolutely amazing! Not only do they look stunning, they are really comfortable and really really well made. Warren kept us informed every step of the way with update emails. Delivery was great too, they came in removed all the packaging, attached the legs and placed them exactly where we wanted them.We love them so much we have just ordered a foot stall!

5
Date of experience: Dec 18, 2024
Radical24NFM
Beautiful Chesterfield Sofas.

If you are looking for beautiful, hand made sofas then you should definitely check out SW James, if you are looking for a Chesterfield then they really should be top of your list - we looked at (and sat on) so many at various retailers before our research led us to their canal side establishment. We now have two Huxley sofas and a matching footstool and we couldn’t be happier. From the first phone call, to the showroom visit to the point where these fantastic creations now take pride of place in our living room - Warren and his team have made us feel like nothing was too much trouble. The customisation options are amazing and you really can find the perfect sofa for your home. I expect these will be part of our family for many years to come.

5
Date of experience: Dec 11, 2024
Avis Clark
Great company

I bought 2 Huxley sofas, a Huxley chair and an Atticus corner unit. I was worried at first, ordering online without seeng them ! Warren was great- he gave me invaluable advice from design , colour etc.I was emailed every couple of weeks with an update on the making of my sofas , which was great.My sofas and chairs were delivered and placed in the correct area by 2 great delivery guys.The sofas are beautiful and I am so pleased with them.The craftsmanship and detail is wonderful.I would say to anyone not sure on ordering online with this company- definitely go ahead but do ring them as , as I said before, their advice is invaluable.

5
Date of experience: Dec 08, 2024
CJ24
Beautiful Quality and Craftsmanship

I approached Warren at SW James to find a new sofa. As I am very particular, I went to the effort of travelling North from London to their office and showroom. The craftsmanship of their handmade sofas and the quality of their leathers are superb. Also, their service was excellent, and everything that was promised was delivered with care. I have now had delivered a super large and beautiful Chesterfield sofa, a lovely wing chair, and a footstool—all beautiful pieces. My thanks to their whole team. 

5
Date of experience: Dec 02, 2024
ItsDiegoxD91
Brilliant service

Brilliant service from Warren and his team from the point of ordering up to delivery.Had regular contact and updates throughout the process with invaluable advice from Warren which was really helpful since I couldn't visit the showroom in person. The Huxley, which arrived on Monday was carefully delivered and placed in the room , it has exceeded my expectations, beautiful leather, extremely comfortable, a real quality piece of furniture which I look forward to enjoying for years to come.

5
Date of experience: Dec 02, 2024
Doug Clark
Absolutely Superb!

If you are searching for a Chesterfield and you want a thing of beauty then look no further, I was and believe me I did the research and when I came across SW James and especially when I spoke to Warren I knew I had found the company to fill my wish and that I was going to get top quality and amazing customer service and I was right this company has a passion and pride for what it produces that is hard to find these days it’s old school you could say this is reflected in everything they do from the craftsmanship to the personal touch. I was kept informed regularly on how my Sterling sofa and chairs were proceeding I was told the methods they use to create these well what can I say except as my friend said when she saw mine “works of art” attention to detail is important to this company and as I said the personal touch they care! The company who delivered were so careful with my amazing new furniture that I can one day hand down to my nephew. I’m delighted and thank Warren and the team at SW James! Take it from me look no further if you want the best from the best. I’m thrilled!

5
Date of experience: Nov 21, 2024

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