swjames.com

5
5 Based on 200 reviews

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WResearched a number of suppliers of leather chesterfields

We researched a number of suppliers of leather chesterfield furniture throughout the UK and decided on the manufacturer, S W James.This was based, in part, on the information on their website, which included extensive and detailed reviews. In addition, we initially had a long telephone discussion with Warren Kinsey, the co-founder of the company, which has a long and distinguished history in the manufacture of leather (and other fabrics) furniture. During the conversations, Warren discussed all aspects of the whole manufacturing process. as a result, we actually bought two green antique leather sofas (2-seater) and one seater.Over the time it took to make the furniture (about 8-10 weeks), Warren kept us informed (by email, text and phone) of how the furniture was progressing and what was being done.At all times, we were confident that the sofas and chair were progressing well. The furniture was delivered from Macclesfield to Edinburgh on time and fully informed of the delivery, which was also to a high standard.We are absolutely delighted with the sofas and chair, which are of the highest quality. Cannot speak too highly of the friendly, helpful expertise from start to finish.

5
Date of experience: Mar 26, 2025
ItzBreza71
A beautiful company to work with

A beautiful company to work with, Warren went above and beyond to ensure we got the beautiful sofa and chair we had in mind, they are both beautiful.Couldn't of wished for a better experience from start to finish, would definitely recommend.

5
Date of experience: Mar 24, 2025
EncestralZ95
Beautiful, comfortable and so well made S.W. James Chesterfield

We have just received our beautiful Chesterfield and are so happy with it. Warren listened and understood exactly what we wanted and has certainly delivered in every aspect of our expectations from start to finish. His knowledge and attention to even the smallest of details has been exceptional. We were informed of each step of the process whilst it was being made and found the price very reasonable by comparison to many other companies. We love the fact that it was made in the UK which was very important to us andwould highly recommend are so glad that we found and ordered from S.W. James.

5
Date of experience: Mar 20, 2025
Norman Anderson
Altogether a very enjoyable experience

Altogether a very enjoyable experience. From discussing my needs, choosing the design, and leather, to following the construction, I wS able to be involved all the way. When the corner sofa was delivered it looked stunning has been hugely admired, and is very comfortable.

5
Date of experience: Mar 18, 2025
EP98
We are so pleased with our Monty sofa…

We are so pleased with our Monty sofa and footstool. We have had them both for just over a month and not only do they look great but they are very comfortable too. Like many others, we placed our order without actually having sat on one of these sofas but we couldn’t be happier with the comfort and finish. Thank you to Warren and the team at SW James, top quality service and craftsmanship.

5
Date of experience: Mar 18, 2025
Austen Sanders
After lots of research on handmade…

After lots of research on handmade quality furniture there was simply no other company to match SW James. We travelled for 3 hours from Sunderland to Bollington to visit the showroom. We were greeted by Warren who was very welcoming. All of the sofas are beautiful and ooze quality, we decided Huxley in vintage grey was for us! Warren was very helpful explaining the process and even measured out the size of our living room so we could truly visualise how things would look in the space. We were kept up to date at different stages of the build. Our Huxley 3 seater , snuggle chair and footstool were delivered a couple of weeks ago and they are amazing, they are so comfortable and luxurious. The customer care given by Warren is first class. 100% recommended. Tracey and Roy

5
Date of experience: Mar 18, 2025
Charli Fisher
Beautiful sofas made by true craftsman

I had been researching leather sofas for quality and comfort. I needed sofas that would stand up to life with pets. My new Chesterfields from SW James are beautiful and fit the bill perfectly. The service was great from the start talking through all the details, sizes, leather grade etc. I received regular updates ensuring me my sofas were on schedule for completion and delivery in timescale agreed.On completion again I discussed delivery options with courier service and my sofas arrived on time and in perfect condition.These are British made by true craftsman and the whole experience has been great so a big thank you to SW James and team.

5
Date of experience: Mar 18, 2025
Charli Patterson
Beautiful sofas

Beautiful sofas; warm welcome from Warren and easy delivery. We would not hesitate to recommend and would most definitely order again from SW James.

5
Date of experience: Mar 15, 2025
Carl Anderson
Great customer service with no pressure…

Great customer service with no pressure to buy. After visiting the showroom we chose two matching chesterfields which were handmade and delivered in a timely manner. We love them. They look fabulous in our Victorian cottage,

5
Date of experience: Mar 14, 2025
Cathleen Bell
A fantastic experience

Fantastic experience from start to finish. Warren was superb throughout and helped me get exactly what I wanted.The quality of their furniture is really something, you will not be disappointed if you purchase from S.W. James, I highly recommend!

5
Date of experience: Mar 11, 2025

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