taobao.com

1.9
1.9 Based on 151 reviews

淘宝网 - 亚洲最大、最安全的网上交易平台,提供各类服饰、美容、家居、数码、话费/点卡充值… 2亿优质特价商品,同时提供担保交易(先收货后付款)、先行赔付、假一赔三、七天无理由退换货、数码免费维修等安全交易保障服务,让你全面安心享受网上购物乐趣!...

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Average Rating

1.9

/
5

151 Reviews

5 Star
13%
4 Star
9%
3 Star
3%
2 Star
2%
1 Star
73%

Filtered Reviews

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Review Time

Nicholas Cooper
Dishonest advertising. No customer service

I ordered 5kg of Calcium Chloride (de-humidifier) and they only sent 2.5KG (through Lazada).There was zero customer service and no refund or return was offered.

1
Date of experience: Mar 11, 2023
ET54
This site ban people without a reason

Garbage site banned me for no reason i just creater my account using my phone number for viewing some product and the next day they banned me because my device enviroment is unsafe. WHAT??!?

1
Date of experience: Jan 02, 2023
Paddy Smith
RESELLERS OF STOLEN DIGITAL DESIGNS

This site does not even deserve one star! There are shops selling stolen digital designs and claiming them as their own. A shop named Sweet Tea Diary, just one of many, has no less than sixteen of my journal kits listed in her shop. These thieves are killing our businesses and they just don't care, they seem to think they are untouchable.

1
Date of experience: Dec 21, 2022
Brandon Barnes
Allowing Card Fraud

I have over $800 in charges to your store on my credit card. I don't even know who you guys are? Do you not provide enough security to know when someone is using a card fraudulently? I require you to refund me the total of 3 charges amounting to $853.28 to my credit card as I did not purchase anything with you or I will be forced to do a chargeback and call in for a review of your company. You don't even have suitable means of contacting your company so I have been forced to leave this message on each of your social media platforms.

1
Date of experience: Nov 11, 2022
Sharlene Walker
scam company, inside all are scammer sellers

don't trust this company. it is a scam company, inside all are scammer sellers. all container shipping service store are liars, after you used their service and shipped all items to them, then they will steal all your items, will do not ship out to you. When you complain to taobao customer service, they only will answer let us double check with seller, then disappear. very bad...

1
Date of experience: Sep 22, 2022
Betsy
Piece of Crap Website. Impossible to Log In.

I've tried using this website numerous times in the past and every single time, I'm having issues. I don't know how everyone else even has access. In the beginning, they never used to ask you to log in to view products. Now, they do so I have to log in. Their website is ridiculously poorly coded.They want your phone number to sign up, so I gave it to them but the country area code drop down menu wouldn't go away so I couldn't type in the verification code. Refreshed the page, then the code didn't work so I tried to get another one. Then it said some crap about me being suspicious so they won't let me send another code. For a whole half hour.Finally, I managed to get it to work, got registered, etc. Then I try to browse a store on TaoBao that I found online on the SAME browser, and it asks me to log in again. I try to log in and then it says I, again, tried to get a verification code too often. Is this website freaking serious?! I never seen something so convoluted and frustrating.After going through all this, I don't even think I want to shop here anymore because who knows what other problems I'll run into if I can't even log in properly. Yes, I've tried several different browsers, each one, same problem. If you try to get a verification code multiple times, they'll even ban your IP which makes no sense. I had to use a VPN the 5th time to get it to work only to be bothered by a log in window right after I logged in 30 seconds ago.

1
Date of experience: Jun 26, 2022
Winston Price
No refund after returning item, no help.

Bought something and it came to be faulty, the seller asked me to return the product and never got a refund back. No way to get a refund, and I paid more hoping to get a good quality product, ended up with no product, delivery cost for returning and paid overpriced.

1
Date of experience: Apr 02, 2022
GameurPotesCasts13
I haven't had any problems ordering…

I haven't had any problems ordering items from taobao. Sometimes the clothing quality and size is unclear, so I would douple check in which store I buy items.

5
Date of experience: Mar 15, 2022
Mayola B.
Paid almost $200 for shipping yet im…

Paid almost $200 for shipping yet im waiting almost a month total for this package to arrive ? Taobao is a joke lmfao

1
Date of experience: Jan 23, 2022
Harris Howard
GOOD SERVICE

GOOD SERVICEI would recommend it to everyone

4
Date of experience: Sep 23, 2021

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Business Details

  • 淘宝网 - 亚洲最大、最安全的网上交易平台,提供各类服饰、美容、家居、数码、话费/点卡充值… 2亿优质特价商品,同时提供担保交易(先收货后付款)、先行赔付、假一赔三、七天无理由退换货、数码免费维修等安全交易保障服务,让你全面安心享受网上购物乐趣!

  • language https://www.taobao.com

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