taobao.com

1.9
1.9 Based on 151 reviews

淘宝网 - 亚洲最大、最安全的网上交易平台,提供各类服饰、美容、家居、数码、话费/点卡充值… 2亿优质特价商品,同时提供担保交易(先收货后付款)、先行赔付、假一赔三、七天无理由退换货、数码免费维修等安全交易保障服务,让你全面安心享受网上购物乐趣!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.9

/
5

151 Reviews

5 Star
13%
4 Star
9%
3 Star
3%
2 Star
2%
1 Star
73%

Filtered Reviews

Filter Reviews

Review Time

Adel Smith
Great selection of items

Great selection of items, variety of prices. Some items can be much cheaper on Taobao. Shipping updates are frequent depending on mode of delivery.Good experience so far. I can't read Chinese, so the all-Chinese portal makes it a bit more cumbersome for me to navigate. Wish there is an English version of the app, or a means to translate using one of those web translators.

5
Date of experience: Nov 19, 2020
Joel Sanders
the delivery service in australia is…

the delivery service in australia is very bad, paid money but can't get the item

1
Date of experience: Oct 22, 2020
Sacha_974
don't give me refund even I didn't get…

don't give me refund even I didn't get my purchased stuff ,and bad customer service ever

1
Date of experience: Oct 15, 2020
Eudora P.
Great variety

Great variety, but more and more fake products recentlyComplicated to deliver to abroad (AliExpress is a part of Taobao group, but not all the items are same)

4
Date of experience: Oct 08, 2020
Jethro Sanders
Bad quality!

I bought 藏奇紫花地丁透皮抑菌膏 which is made in JiAn, JiangXi, China from Taobao.com. First batch with 3 bottles was good effect, but once I bought second time, the second batch with 6 bottles was to come from very bad quality. To be compared, colour, smell, effect are very different, and made my skin allergy as well. I am disappointed with its services, I have kind heart to order from them, how did they provide such bad product to its customers? I think I will never order products which will be directly shipped from China again. I am afraid of. Very sorry for such unpleasant issue happening.

1
Date of experience: Sep 30, 2020
ImDokaan17
This site is run by fraudsters

This site is run by fraudsters. Bought few expensive items and received FAKE rayban sunglasses. This thievs use this strategy to avoid chargebacks. They provide bank with tracking number with supposably "delivered" items. Criminals - plain and simple!

1
Date of experience: Sep 29, 2020
Esty S.
DO NOT BUY from TAOBAO

DO NOT BUY from TAOBAO. It's a scam. I've never received my order and the seller refused to refund. I couldn't ask Taobao to solve the problem because I passed 5-day response time. Not reliable at all. Don't waste your money. There is no secure way to guarantee you will receive your product.

1
Date of experience: Sep 10, 2020
Jessie
They are theives

I get it they are the thieves. They still have not refunded my $1500 that was stolen from my gift cards. If I could give this company a negative rating I would. They are theives.

1
Date of experience: Jun 25, 2020
Watch Out When You Buy Things From Taobao

I used to buy thing from Taobao, but recently their service has deteriorated. The Taobao overseas shipping company Zhong Tong is sucks. The set their own rules, happily rejected my goods without good reason. The seller then refuse to refund, i ended up loosing money for nothing. Bought a furniture from Taobao, the seller 全豪旗舰店, very bad customer service. Denied everything, and push all blames to customer. I told them i am going to write bad comment, they said go ahead, they have their way out. Now i really learn how all these sellers got fake good comments. Watch out this shop.

1
Date of experience: Jun 22, 2020
Complex

Complex. Strange. But sometimes rewarding when you finally get access to the minion sellers of China fighting to survive under the boot. Bear in mind that western logic doesn't apply here. If they don't have access to a courier for your country, maybe they'll just send it to a random consolidator like one seller did to me - and won't tell you. Or maybe they'll try to force you to pay with AliPay with a strange, unexpected selection of goods... but they'll do this after you've started to pay... and you can't get AliPay in your country. The thing is, you can't really review Taobao because it's a selection of sellers just like ebay. And, just like ebay, the madness is there.... only it's Chinese madness. By the way, the site is heavy, heavy spyware, badly coded and will set off alarms.

2
Date of experience: Jun 13, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • 淘宝网 - 亚洲最大、最安全的网上交易平台,提供各类服饰、美容、家居、数码、话费/点卡充值… 2亿优质特价商品,同时提供担保交易(先收货后付款)、先行赔付、假一赔三、七天无理由退换货、数码免费维修等安全交易保障服务,让你全面安心享受网上购物乐趣!

  • language https://www.taobao.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More