Review Time
The worst rental experience I’ve had in the past 10 years.The initial process was smooth - they arranged the apartment visit and sent the invoices quickly. But the technical support was terrible. We lived in the apartment for six months, and for four of those months, we had issues with hot water. Despite multiple calls and registering the issue in their system, nothing was fixed.I will never rent from this company again.
Provided amazing customer service during my tenancy, which made the move-out process super easy and efficient. They were always quick to respond, professional, and made sure everything went smoothly. I absolutely recommend their services. A big shoutout to Rune and Tina, we'll definitely be returning soon!
I have rented an apartment for almost a year in Holbæk, Skipperstrade st. The good thing was that I have good and clear move-in and move-out inspection. Also no problems during the stay.The bad thing, is that they didn't follow promise regarding to timeline of deposit refund. It was stated 6-8 weeks, which is already long time, but today is the last day of week 8 and only yesterday I have received deposit summary. Then the money will come only 1-3 working days from next Wednesday and it is week 9-10 after I had last day in apartment. That is upset, so be ready for that while you are going to have a deal with Taurus.
Have an ongoing case with the janitor about puke in the entryway. It's has been there for half a year. He kept closing the case without proper reason, and now having complained about his behaviour to the property managers and facility assistant, I've been told that's he has checked it out and has been cleaned as well as possible. I can live with the marking, albeit it's there due to negligence, but can't stand the passiveness of the people working here. It took correspondence of several months, the stain being there for half a year now, and dozens of unanswered mails and calls before they could communicate that they are just giving up on the matter.Overall the place is so trashy out here. I know the responsibility of that stands with the tenants too, but nobody cares about it this point.. Does anyone even clean the "svalegange"?
Be cautious! This company appears to make it difficult to terminate your tenancy and recover your security deposit.They might try to find reasons to withhold your deposit, even if you leave the apartment in good condition. On top of that, they might even charge you additional fees. PLEASE STAY AWAY FROM THIS COMPANY AND THEIR APARTMENTS.
There's a reason they have so many bad reviews.I wish I could give negative stars because that's what they truly deserve. I rented an apartment in Aarhus C, and although the legal move-out date was 15/2, they requested we move out by 13/2 during the move-out report meeting. After that, they vanished. It's impossible to get hold of them or find out how much they will charge or if the deposit will be returned.It appears they spend most of their time and resources covering up their sloppiness rather than doing actual work.It's embarrassing that they call themselves a property management business.EDIT: the lease was under another person's name, but I lived in the apartment. Regardless, the deposit should have been returned or some information should have been provided. Again, sure quick at managing complaints, but unable to manage the proper work.
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Taurus Ejendomsforvaltning administrerer og drifter bolig- og erhvervsejendomme i hele Danmark. Vores primære fokus er administration af investeringsejendomme der ejes af professionelle ejendomsaktører.
Vi tilbyder administration, ejendomsservice og boligudlejning.
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