thecctvstore.co.uk

4.7
4.7 Based on 201 reviews

The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intrude...

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Average Rating

4.7

/
5

201 Reviews

5 Star
89%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
7%

Filtered Reviews

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Review Time

RAVINDAR  LANDRA
Good service

Ordered on line, delivered on time, NVR works fine as it’s a replacement, no issues Good service, without any problems

5
Date of experience: Sep 08, 2025
Great after sales support and prompt delivery.

Prompt delivery, responsive over email and great after sales support.Helped solve a firmware related issue without any hesitation and very responsive when we had any other queries.If you are not looking to recover the VAT, then these guys offer competitive prices and I would definitely use again.

5
Date of experience: Sep 08, 2025
Kev R
Perfect plug and play replacement

Hikvision iDS-7204HUHI-M1/P 8MP-Lite PoC DVRFast delivery, well wrapped and exactly what I needed for an old failing unit, Up and running in 20 mins.I will definitely be using them again.

5
Date of experience: Sep 03, 2025
My order didn’t arrive

My order didn’t arrive. I chased up a link in the email to see tracking info said DPD had tried to deliver twice and gave times. I have Ring and a separate CCTV system. No delivery was attempted at these times. I have a parcel safe place but, after chasing up twice over three days on email, this retailer says they need a person to accept the item. This was not a condition of the sale and they stated this after the fact. It’s quite a prescriptive boiler plate type email. The tracking shows it was returned on 6 September. It is now 10 September and they still have not dispatched it. I am writing to cancel.Update: Following this review I received an email from a different person at the store with much different tone. They apologised for the shipping error and sent it out two days later with instructions for safe place. All good now.

1
Date of experience: Sep 03, 2025
brian
Good good good good

5
Date of experience: Sep 01, 2025
Darrell J
Ordered and received next day

Ordered and received next day, fantastic service, will defiantly be ordering again the near future!

5
Date of experience: Aug 21, 2025
Kevin Wilson
Great delivery and good technical support

Delivered the next day. Helpful technical and sales staff. Good quality product.

5
Date of experience: Aug 20, 2025
steven holmes
Easy transaction

Easy transaction Good to deal withArrived on timeFitted and working

5
Date of experience: Aug 18, 2025
Brian
Ordered on line package arrived 2 days …

Ordered on line package arrived 2 days late. Very good service.

5
Date of experience: Aug 15, 2025
customer
Fast and efficient delivery

5
Date of experience: Aug 13, 2025

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Business Details

  • The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands.

    From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need.

    Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices.

    At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more.

    With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time.

    With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond.

    The CCTV Store - Helping You Keep an Eye!See more

  • email hello@thecctvstore.co.uk
  • call 03333399549
  • language https://www.thecctvstore.co.uk/

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