theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

Filtered Reviews

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Review Time

Chrissy
The fragrances are so spot on it's…

The fragrances are so spot on it's crazy. All I can say is wow wow wow !!!I will be buying from them again as I refuse to pay marked up prices just for a fancy bottle. Well worth a visit to their site and have a try for yourself I guarantee you wont be let down

5
Date of experience: Nov 25, 2025
Lisa Madin
Fragrances to die for

Ever since I have heard of essence vault and tried them , I haven't looked back the fragrances are gorgeous just recently bought 601 based on love spell and it's my favourite to date, really prompt delivery and great customer service , I would definitely recommend you give them a try , thanks essence vault x

5
Date of experience: Nov 25, 2025
Anne Horne
So like the real thing.

Quick delivery and very well packaged as per usual,I love No82.Black Opium when I wear this people always comment that they smell Black Opium,that says it all.

5
Date of experience: Nov 25, 2025
Gavin
Best of fhe best for aftershaves :)

5
Date of experience: Nov 25, 2025
Kathrine Mcminn
Great customer services

Had to Return a diffuser to get checked as it wasnt working the way it should. Dealt with Anas and Niamh and had a good experience with the customer services. Very prompt responses and dealt with the issue, very happy to have a replacement diffuser back.

5
Date of experience: Nov 24, 2025
Soph
Products smell amazing

Can’t fault products are beaut. Smell amazing. Also had a product missing. Easy email with response and it’s now on it way to me. Alix helped sort this out and even given me a discount on my next purchase and a good will token. Can’t complain. Orders are quick coming to.

5
Date of experience: Nov 24, 2025
Mr Ziafat
Syed was very helpful In resolving my…

Syed was very helpful In resolving my issues and promptly made sure my order was right. Thank you syed!

5
Date of experience: Nov 24, 2025
joseph rustigini
Disappeared delivery

Wasn’t great at first as my package didn’t turn up after 2 weeks which I know isn’t the business fault, it’s Evri’s. But after messaging and speaking with Nikki my problems have been solved and even managed to throw in a couple of samples. Just waiting for everything to turn up now and when it does I’ll be sure to try them all Thank you Nikki

5
Date of experience: Nov 24, 2025
SALLY GOODEVE
First time buying from essence vault…

First time buying from essence vault and received one of the wrong items. Emailed customer service and within 12 hours my problem had been solved and replacement is being posted. Amazing service by Nikki.Also the ones I have received are amazing and smell identical to expensive brands. Will definitely be using again

5
Date of experience: Nov 24, 2025
Matt
Thanks to Gareth who helped me with my…

Thanks to Gareth who helped me with my order

5
Date of experience: Nov 24, 2025

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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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