theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

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Review Time

Rose Sorongon
Spoke with Nikki via e mail

Spoke with Nikki via e mail, she was an excellent help & always replied very promptly, . Great service and I will be ordering again

5
Date of experience: Nov 24, 2025
Duncan Webb
Made an order

Made an order, wasn't delivered correctly. Nikki who answered my email within 30mins, had a new one sent straight away. Highly recommended

5
Date of experience: Nov 24, 2025
Linda Moffat
Gareth was so helpful

I placed an order and was really excited to try out the electric diffuser. I ordered 2. My delivery came and only 1 diffuser was sent. I emailed and Gareth got back to me straight away apologising that my delivery was short. He has arranged to send out another with a fast delivery date. I cant thank Gareth enough for sorting out this issue. He was really helpful and kind and also offered a discount on my next order for the mistake. I will definitely use Essence Vault again. Thank you so much for your Help Gareth made the process realky easy. Kind regardsLinda MoffatGlasgow

5
Date of experience: Nov 24, 2025
Karen Barlow
Thankyou Alix

I made a order and then realised when I late checked that I had mistakenly put a number wrong in the postcode . . I e-mailed as soon as I notice and Alix changed it straight away for me .Thankyou

5
Date of experience: Nov 24, 2025
Tina
Firstly

Firstly, great value for money. I got 3 x 100ml perfume and aftershaves and saved money. Fragrances are really good. Packaging has a touch of class about it. I have recommended the products to friends.

5
Date of experience: Nov 24, 2025
S BENTLEY
Bought three for gifts and want to keep…

Bought three for gifts and want to keep them 🤦🏻‍♀️

5
Date of experience: Nov 24, 2025
Carol Lynne Fox
I kept an open mind when purchasing…

I kept an open mind when purchasing with you but I am over the moon with all 3 perfumes that I ordered. Each one has lasted all day without a re-spray. The fragrance as near to the original as you can get. good enough that I ordered 3 more plus a freebie. All of which I have never tried before so I can't wait for them to arrive. Delivery is super fast. One more thought is that I am 74yrs. old and I know things smell different as you get older but your fragrances are the best without breaking the bank. I have always worn perfume everyday and now I don't worry about the price. Thank you Essence Vault I am a very satisfied customer.

5
Date of experience: Nov 24, 2025
janet hayward
Very fast postage

Very fast postageLovely perfume and a very reasonable price

5
Date of experience: Nov 24, 2025
Dermot B
Very satisfied customer

Great price, great selection, great delivery time.....what more can I say!

5
Date of experience: Nov 24, 2025
Elizabeth Sweeney
This was my 1st order

This was my 1st order, I was very impressed at how quickly it arrived,well packaged. On trying the Bacarett rouge wow its amazing,I sprayed a little on the back of my hand, after multiple hand washing a I could still smell it. Now im waiting for them to do Samsara .Thanks

5
Date of experience: Nov 24, 2025

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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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