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theessencevault.co.uk

theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%
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Lorraine Scarbro
Exceptional Perfume

Was hesitant to order as low price seemed too good to be true. So pleased I decided to go ahead, smells absolutelt amazing and lasts all day, could still smell it on my clothes the folowing morning. Ordering was a breeze with great communication from ordering through to delivery. Will definitely purchase again and recommend to friends and family.

5
Date of experience: Nov 08, 2025
Sandra Doidge
I’ve ordered 3 times from the essence…

I’ve ordered 3 times from the essence vault. I love the scents I’m always getting compliments on the scent I’m wearing. The service is first class always a quick delivery. Thank you.

5
Date of experience: Nov 08, 2025
Dayna Walker
Garath helped me a lot with a mix up on…

Garath helped me a lot with a mix up on my order today and sent another one free of charge

5
Date of experience: Nov 07, 2025
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Lindsey
Had a problem with delivery company not…

Had a problem with delivery company not fulfilling my order,really good customer service from Bilal who sorted it out in no time,and was happy to resend my order by a different courier...5 stars.

5
Date of experience: Nov 07, 2025
Hugh Finnerty
I'm impressed with both the products and the service!

I’m very happy with my purchase from The Essence Vault! I ordered three perfumes and they all smell great - good quality at a very reasonable price. One of the bottles unfortunately arrived broken, but the customer service was excellent. Their Customer Care agents Sameer and Anas were so helpful and quickly arranged a replacement without any hassle. I'm impressed with both the products and the service!

5
Date of experience: Nov 07, 2025
customer
Very nice company to deal with

Very nice company to deal with. I wore the 444 Lost Cherry and got a compliment on it almost straight away. I have had 3 compliments so far, much more than I have got before!

5
Date of experience: Nov 07, 2025
Rubie Sansbury
The Essence Vault is Brilliant

The Essence Vault is amazing! Received my ordered and one bottle was missing but we soon sorted it and the missing bottle was resent the next day! Thanks to BILAL 💓

5
Date of experience: Nov 07, 2025
Lorna
Customer service

Customer service, in particular Gareth, is excellent.

5
Date of experience: Nov 07, 2025
Luke Martinelli
Ordered 3 intense fragrances

Ordered 3 intense fragrances , there was a slight mistake in the order . Emailed Essence Vault an Clare sorted it very promptly with an email and was very quick . Thanks Luke

5
Date of experience: Nov 07, 2025
Carolien De Vries
Lovely fragrances, good service

Lovely fragrances. I did not recieve some articles, Alix was a great help, she sent them afterwards. Nothing to complain.

5
Date of experience: Nov 07, 2025
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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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