theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

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Review Time

Mr Marsberg
Order Update

After placing my order, I noticed that I had given my old delivery address. Peter was very helpful to amend and update the order for me in no time to ensure the correct delivery address is used. Very efficient and helpful.

5
Date of experience: Nov 07, 2025
Stephenie Wilkinson
Excellent customer service

My first order arrived promptly, but one item was missing, I contacted them and Gareth was extremely helpful, I have been resent my item with a complimentary sample. Just waiting for them to arrive, excellent customer service. I will be ordering again 😊

5
Date of experience: Nov 07, 2025
Matthew Jones
Amazing customer service

I had an issue with being sent the wrong items however Alix was incredibly helpful and the issue resolved almost instantly with no hassle for myself whatsoever!

5
Date of experience: Nov 07, 2025
Katy
zara's memorable aura dupe

I tried to find an equivalent for zara's memorable aura perfume as it's now been discontinued. Did some research and 922 should have been similar. I am so impressed!!! It smells so similar to the zara one and I'm super pleased as it was so cheap.

5
Date of experience: Nov 07, 2025
Elizabeth Kearney
Essence Vault First Time Order

Ordered from The Essence Vault for the first time after being tempted by facebook adverts that kept popping up. I was a bit dubious in doing so as had been sucked in by these type of ads before having ordered package deal from another dupe company - won't name but initials are S.R. - only to be totally disappointed. The selection I picked smelled nothing like the originals and now sit on a shelf unused. I was sceptical and worried this would be the same and so every time the ad for TEV popped up I was tempted - particularly the 2 sided argument ones which I must say even staged presented so well and gave very valid points for purchasing with TEV and not buying into celebrity status and fancy packaging, but still, I stopped myself - until their Black Friday Payday Deal when I threw caution to wind and ordered the package deal. Not only that but for discounted price there was an option to add a 4th mystery bottle which I did, then sat back and waited to see if this was yet another rip off. Well I am delighted to say they arrived - well packaged - with excellent updates on dispatch and delivery (and a nice friendly welcome to the TEV team) smelling absolutely gorgeous. I sprayed one fully (Lady Million) and it was beautiful, like original and lasted through the evening. Small squirts of the others - never had or smelled the originals so can't comment on the accuracy of the scent but can vouch they too smell delicious. Of the 4 bottles I would give 2 of them a 10/10 rating and the other 2 on first sample a score of around 6 or 7 only because they are different to what I would be used to. I very well may come to love them too once used to scent or having tried them fully but all in all they are all beautiful and I would say if you are on fence or dubious about buying from TEV it's going to be a good purchase. Obviously I can only go by my purchases but based on that I am really happy and would most definitely be buying from TEV again. Bonus was after ordering I kept reading reviews for Lost Cherry how everyone raved about it and I wished I had ordered it. Well - delighted to say it was my mystery perfume so I feel I won a watch. Jury still out only because I just had a small spray and I don't know how I feel about unisex perfumes on my skin yet but it settled nice and lasted so when ready to fully try it I will see how we get on but so glad I have it to try. Thank you Essence Vault...and well done to you for giving us beautiful scents we can afford to buy. I shall definitely be back.**UPDATE**Now LOVE Lost Cherry.Wore it fully and scent seemed completely different to first smell. It's gorgeous (and didn't smell masculine at all for being unisex) Might smell different on everyone but now moved up scale to another 10/10.

5
Date of experience: Nov 07, 2025
This is a fantastic company

This is a fantastic company. I bought a bundle of 8 fragrances on a discounted offer which represented amazing value considering the quality of what’s been delivered. Flawless delivery and excellent customer service on one outstanding item that was sent a bit later.

5
Date of experience: Nov 07, 2025
Jacqueline
Another fabulous product from The…

Another fabulous product from The Essence Vault..it's become like a staple diet in my house 😁 My son loves the Sauvage Elixir, Aventus is my husband's favourite and I love them all!

5
Date of experience: Nov 07, 2025
Patrick Boyle
Amazing products

I’ve made a few orders from the essence vault and I can only say one thing! Amazing 😁 such great service, fast delivery, excellent value and great quality, I’m never buying from anyone else, these guys know their stuff, keep doing what your doing 👏

5
Date of experience: Nov 07, 2025
Sandra Eve
Just recieved my 4th order

Just recieved my 4th order, this time for christmas presents. Im sure the recipients will love their scents as much as i do. Excellent service from Connor and the gang as alwaya

5
Date of experience: Nov 07, 2025
trish cawthra was ryan
It’s very nice and smells a lot like…

It’s very nice and smells a lot like the real perfume at a lot less that original price but the smell dosnt last a very long time unfortunately, which was abit disappointing after reading reviews - but it’s very nice , I purchased the number 27 perfume - it’s perfect for every day use

4
Date of experience: Nov 07, 2025

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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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