theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

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Review Time

Sacha Booth
Fantastic customer service from Alix…

Fantastic customer service from Alix thank you so much for dealing with my enquiry so quickly and professionally. I have already recommended these perfumes to my friends and family !

5
Date of experience: Nov 07, 2025
oyeyemi Olufunke
Shout out to Adam!

I reached out about my undelivered order and Adam picked the issue and in a few days, i got a replacement of my undelivered order. Thank you Adam for your assistance

5
Date of experience: Nov 07, 2025
Edwin Mulder Veenboer
The customer service was impeccable

The customer service was impeccable. I had a little issue, not even their fault, but they solved the issue without asking questions.

5
Date of experience: Nov 07, 2025
Ali moghadam
Best perfumes for fraction of the price

Best perfumes for fraction of the price thanks so much I will buy again.

5
Date of experience: Nov 07, 2025
Kirsty Bingham
Amazing, beautiful, top quality scents

I would not get my fragrances from anywhere else! The amount of people who compliment me on my fragrances I wear that I have purchased from here is unbelievable and with pride I tell them where I order from. Cannot recommend enough.

5
Date of experience: Nov 07, 2025
Hocus-pocus melv
I received the wrong item

I received the wrong item , I contacted them, it was amended right away, I received amazing customer service from Anas, I'm very happy with the outcome.

5
Date of experience: Nov 07, 2025
Consumer
The Essence Vault is an excellent…

The Essence Vault is an excellent company I will be buying for a very long time great products well worth every penny

5
Date of experience: Nov 07, 2025
Katie
Wish I’d used The Essence Vault sooner…

Wish I’d used The Essence Vault sooner - the scents smell amazing and just like the originals. All four which I purchased are fantastic. The scents last all day - better than the originals in my opinion. Fast delivery & well packaged. Will definitely buy again.

5
Date of experience: Nov 07, 2025
Lisa
My parcel was mark delivered but did…

My parcel was mark delivered but did not receive it sameer from the essence vault was very helpful she sorted me out a replacement which I’m happy about I was not gonna pay for something I didn’t receive I always buy from the essence vault I love their products thanks Lisa

5
Date of experience: Nov 07, 2025
R Wallace
Amazing fragrances and fantastic customer service

I love the fragrances from The Essence Vault, they smell exactly like the real thing. My recent order had the wrong size perfume in it (a 5ml sample instead of the 100ml bottle) but Marshal rectified this straightaway and sent out the right size perfume. Amazing fragrances and fantastic customer service; I highly recommend this company!

5
Date of experience: Nov 07, 2025

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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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