Review Time
I purchased a dress from The Fold on sale - wouldn’t buy at full price as the quality doesn’t match the price. The dress arrived quickly but was faulty - the zip was broken. Returned the item almost two weeks ago and the return request is still pending. Very, very slow in this day and age to process returns - will definitely avoid next time unless I know I will be keeping the item.
I purchased a dress from The Fold on sale - wouldn’t buy at full price as the quality doesn’t match the price. The dress arrived quickly but was faulty - the zip was broken. Returned the item almost two weeks ago and the return request is still pending. Very, very slow in this day and age to process returns - will definitely avoid next time unless I know I will be keeping the item.
Amazing customer service. From an initial text message that I received an immediate response all to way to helping me find the right dress that I was looking for. Great attentive help at the store. Very friendly, very professional. Also made a return very easy of an item that I bought online. Such good materials and tailoring, most shops are all moving towards selling polyesters… thank you for the help.
Amazing customer service. From an initial text message that I received an immediate response all to way to helping me find the right dress that I was looking for. Great attentive help at the store. Very friendly, very professional. Also made a return very easy of an item that I bought online. Such good materials and tailoring, most shops are all moving towards selling polyesters… thank you for the help.
My order was received quickly and beautifully packaged. The Harper Try Before You Buy service is excellent - no hanging around for ages for refunds is great and the service worked so well. You just get charged for what you buy after the 5 day try on period. Well done The Fold for using this service!
My order was received quickly and beautifully packaged. The Harper Try Before You Buy service is excellent - no hanging around for ages for refunds is great and the service worked so well. You just get charged for what you buy after the 5 day try on period. Well done The Fold for using this service!
Used the Harper try before you buy service, ordered a few things but sadly only kept one item, as the others didn’t suit me but clothes are great quality and would order from the Fold again. Only down side was an expensive top I ordered arrived very creased, didn’t even try it on as it looked awful,
Used the Harper try before you buy service, ordered a few things but sadly only kept one item, as the others didn’t suit me but clothes are great quality and would order from the Fold again. Only down side was an expensive top I ordered arrived very creased, didn’t even try it on as it looked awful,
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The Fold is a contemporary British label focused on dressing and inspiring the modern, professional woman.
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