thefoldlondon.com

4.4
4.4 Based on 369 reviews

The Fold is a contemporary British label focused on dressing and inspiring the modern, professional woman....

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Average Rating

4.4

/
5

369 Reviews

5 Star
80%
4 Star
2%
3 Star
2%
2 Star
7%
1 Star
8%

Filtered Reviews

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Review Time

The Fold superb service

The Fold. Great aftercare service. Very helpful and friendly to deal with. All sorted now and super happy. Thank you

5
Date of experience: Sep 04, 2025
The Fold superb service

The Fold. Great aftercare service. Very helpful and friendly to deal with. All sorted now and super happy. Thank you

5
Date of experience: Sep 04, 2025
Chris Ainscough
I purchased pair of trousers which were…

I purchased pair of trousers which were too large.i received confirmation of my return on 4th September But my refund is still 11 days later not been sent, why hold on to peoples money which causes people to leave negative reviews when your products a so good,Update Further to this review my money was refunded this morning.

1
Date of experience: Sep 04, 2025
Edyta Lubkowska
Excellent customer support team.

5
Date of experience: Sep 03, 2025
Helen L
What a great idea

What a great idea. You can order items from online stores and you get five days to try them on (starts the day they arrive at your home) before you’re charged. I found this really helpful.

5
Date of experience: Sep 03, 2025
Edyta Lubkowska
Excellent customer support team.

5
Date of experience: Sep 03, 2025
Helen L
What a great idea

What a great idea. You can order items from online stores and you get five days to try them on (starts the day they arrive at your home) before you’re charged. I found this really helpful.

5
Date of experience: Sep 03, 2025
J Lange
I absolutely love The Fold!

I absolutely love The Fold! This is my go to wardrobe for an important meeting, when I want to feel professional, for moments that matter. Their flattering dresses and tailored jackets are superb! Well made, durable, comfortable and never failing to deliver a great impression!

5
Date of experience: Sep 01, 2025
J Lange
I absolutely love The Fold!

I absolutely love The Fold! This is my go to wardrobe for an important meeting, when I want to feel professional, for moments that matter. Their flattering dresses and tailored jackets are superb! Well made, durable, comfortable and never failing to deliver a great impression!

5
Date of experience: Sep 01, 2025
Sarah Smith
Boring, conservative and frumpy

Boring, conservative and frumpy. And certainly not the quality one would expect for the price. Terrible customer service reviews too.

2
Date of experience: Aug 27, 2025

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