Review Time
I live in the US, and sometimes, it can be difficult to communicate to the UK. Chia at The Fold has been very nice, as well as competent to work with on several occasions. She is always prompt, courteous and helpful. I will continue to shop at The Fold as they try very hard to please their customers.
I live in the US, and sometimes, it can be difficult to communicate to the UK. Chia at The Fold has been very nice, as well as competent to work with on several occasions. She is always prompt, courteous and helpful. I will continue to shop at The Fold as they try very hard to please their customers.
The staff are incredible. From the moment we walked in we were greeted with smiles and warmth. They were honest about what looked good on me. Understood my style. The attention to me and my friends was the icing on the cake. An incredible experience. I LOVE the clothes. High quality, excellent fit. Yvette
The staff are incredible. From the moment we walked in we were greeted with smiles and warmth. They were honest about what looked good on me. Understood my style. The attention to me and my friends was the icing on the cake. An incredible experience. I LOVE the clothes. High quality, excellent fit. Yvette
I lost the order number for an order I needed to return and Chia went above and beyond to locate the order for me and facilitate a return. She did background research and did not give up easily. I order from The Fold a lot and was very grateful for her help.
I lost the order number for an order I needed to return and Chia went above and beyond to locate the order for me and facilitate a return. She did background research and did not give up easily. I order from The Fold a lot and was very grateful for her help.
I love The Fold’s clothes. Every single piece I have bought fits perfectly and feels comfortable, and I genuinely wear every dress, pair of trousers, and top I own from The Fold, which is not something I can say about other brands that often sit unworn in my wardrobe. I really appreciate the thoughtful design details: the subtle folds on the shoulders, clever draping in all the right places, just the right amount of stretch in the fabric, extra long zips (no makeup on clothes!), and, most of all, the consistent sizing. It looks expensive and it feels expensive.My only complaint is that refunds take quite a while to process, and I was not able to get through to Customer Service by phone when I needed help, although I did eventually resolve the issue via email.
I love The Fold’s clothes. Every single piece I have bought fits perfectly and feels comfortable, and I genuinely wear every dress, pair of trousers, and top I own from The Fold, which is not something I can say about other brands that often sit unworn in my wardrobe. I really appreciate the thoughtful design details: the subtle folds on the shoulders, clever draping in all the right places, just the right amount of stretch in the fabric, extra long zips (no makeup on clothes!), and, most of all, the consistent sizing. It looks expensive and it feels expensive.My only complaint is that refunds take quite a while to process, and I was not able to get through to Customer Service by phone when I needed help, although I did eventually resolve the issue via email.
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The Fold is a contemporary British label focused on dressing and inspiring the modern, professional woman.
