Review Time
I was a little underwhelmed when this arrived, not looking quite like the picture on the website.I am amending my review from three stars to five on the strength of awesome customer service. Urban botanist saw my redivide and contacted me the following day and addressed my issues. Cant ask for anything more than that. 👍🏼👍🏼
Urban botanistJust a note to say I bought 3 of your advents and all 3 of us think it’s the best thing ever Considering I also got for other people Liberty’s Molton browns Elemis My protein NourishedYours is by far the most fruitful Most thought out in your protective packaging and every day value Every day is different and every plant has been in great condition all pots are top quality and a wide variety of colours and types Great first attempt should be proud Will definitely do this again without hesitation 5 star
A unique gift! My daughter really wanted a Bonsai Tree for Christmas. After searching the internet I found Urban Botanist , thanks to their wonderful customer service and helpful advice I was able to buy my daughter a beautiful Bonsai Tree, with little fairy lights and a personal wood curving. My daughter absolutely loves her Christmas present. Thank you so much.
The product was in good quality but the street number was typed wrongly by the courier company. The driver delivered it to the next building on that street and luckily, both landlords knew each other and it was brought to the recipient after verification of the recipient's name.
Staff polite and helpful, bought one large and 3 small Hydroponic plants in backlit bowls, pleased with purchase but one small plant had all the leaves broken off during shipping due to poor packing, so still waiting to see if plant will recover. No tracking of parcel so unable to chase up consignment when not delivered on expected date.
I bought this as a gift and it was delivered promptly, the packaging was as really good and protected it. I bought the baby petit which was bigger that expected which was a lovely surprise. Plants were fresh and healthy ! Loved it, as did the recipient
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A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.
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