theurbanbotanist.co.uk

4.4
4.4 Based on 201 reviews

A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

201 Reviews

5 Star
80%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
11%

Filtered Reviews

Filter Reviews

Review Time

Absalom C.
Ordering easy

Ordering easyDelivery service goodProduct good

5
Date of experience: Dec 14, 2021
Desmond Powell
Fantastic!

Fantastic! I purchased the 2021 live plant Advent Calendar for my son & partner. They send me regular joyous updates on it's progress. We couldn't be happier. It bridges the many miles between us . Thank you Urban Botanist.

5
Date of experience: Dec 13, 2021
Cora Reed
Beautiful product

Beautiful product, quickly delivered. Appreciate the detailed care instructions!

5
Date of experience: Dec 13, 2021
Andrew Bell
Disappointed 2nd order

My first order is a good surprise to the receiver. All my message was written and safely sent to the receiver.My second order is so disappointed.....The Urban Botanist; Miss out my greeting's message letter.Not attention to my dedicated receiver.Delivery without notice the people inside the house and left the package overnight under the rain.

3
Date of experience: Dec 13, 2021
Emilaayy
All great so far

All great so far - one succulent looks a bit sad, possibly dying but really it is a lovely Advent Calendar. I do not know what else is coming. If only one set of lights, next time I would suggest more than that as the fairy lights are lovely.

5
Date of experience: Dec 13, 2021
Morgan
5* customer service and 5* terrariums

We had an extremely last minute request for a number of Terrariums to be used as part of an event at Cop26. The team went above and beyond to fulfill the order at very short notice and we cannot thank them enough. The terrariums are absolutely stunning and made their debut at Kelvingrove Art Gallery with HRH Prince Charles. Terrariums fit for a royal display! Thank you Anne-Marie and the team.

5
Date of experience: Dec 13, 2021
Edmund Wright
overall a good product (the advent…

overall a good product (the advent calendar) just a little bit upset with a few of the surprises.( i.e. one was a wooden disc saying merry Christmas and another was a plant pot then the plant in the next box the day after) I would have also thought there would be a little card/tag with each plant to explain what they are and how to look after them. I know that looks like a rant but its not... Very happy apart from the few little things that would make it a bit more special.

5
Date of experience: Dec 12, 2021
Cari
Wonderful advent calendar

Wonderful advent calendar, beautiful plants and pots and beautifully wrapped, thank you!

5
Date of experience: Dec 12, 2021
Terence Wright
Beautiful terrarium

Beautiful terrarium. Healthy plants and delivery on the requested day. Perfect 😊

5
Date of experience: Dec 12, 2021
Salma
Excellent!!

Excellent service, could not do more to help. Really happy with the whole experience, would definitely recommend.

5
Date of experience: Dec 10, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.

  • email info@theurbanbotanist.co.uk
  • language https://www.theurbanbotanist.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More