ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Alec
Fantastic response time and informative…

Fantastic response time and informative . I was very appreciative of the service and professionalism I received . Great coms and service . Thankyou

5
Date of experience: Oct 07, 2022
Zara B.
Super efficient service!

5
Date of experience: Oct 07, 2022
Marjorie Foster
Fast and efficient service

Deane handled my request, I received a reply to my request incredibly fast and I'm very happy with the outcome of my request. Thank you!!

5
Date of experience: Oct 04, 2022
Great service

I was no longer able to attend an event and Jhea was able to quickly contact the promoter and obtain approval for seats at the same show being held the day prior. Very happy with their quick turnaround.

5
Date of experience: Oct 03, 2022
Wallace Hughes
Just like to say is that I was well…

Just like to say is that I was well informed about my situation and keep up to date about what was happening, also it was such a speedy process and well satisfied of the outcome thank you very much

5
Date of experience: Sep 28, 2022
FloReach
Awesome Team

Had to cancel my ticket due to unforeseen circumstances and John L. and his team were so understanding and even kind enough to approve a refund in just 2 days.5/5 I am a very happy customer.

5
Date of experience: Sep 27, 2022
Grant
Good Service

5
Date of experience: Sep 23, 2022
Crystal Parker
Staff are unresponsive and slow

Spoke this morning to an older lady at Ticketmaster, she advised there were 2 tickets to the event available and then said three seats had become available- I had 2 tickets in my basket online, but dumped them because I preferred three seats together. While expecting her to allocate the tickets she stuffed around , the phone call took 15mins approximately, during this time other online buyers were able to snag all of the remaining tickets …including the three tickets she advised me were available…she then had the audacity to say I took too long to decide what tickets I wanted, which is nonsense.

1
Date of experience: Sep 23, 2022
TC82
EXCELLENT CUSTOMER SERVICE

My request to Ticketmaster was outwith the normal constraints of the terms of the purchase policy. However, compassion and a speedy resolution was demonstrated by Jhea at Customer Support. Extremely grateful. Blessings to Jhea.

5
Date of experience: Sep 22, 2022
LR19
Excellent service from John Lester

Excellent service from John Lester, after I messed up my bookings to take my granddaughter to Shrek.

5
Date of experience: Sep 21, 2022

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