ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

I was unsure as to how I would go with…

I was unsure as to how I would go with my request for a refund on tickets for Elton John. Jhea was excellent and very prompt in sorting the refund. Very happy with the support.

5
Date of experience: Nov 21, 2022
Jhia was super helpful

Jhia was super helpful. I asked if I could change dates on purchased tickets and Jhia was able to make that happen and made the process really easy with no mucking around. I was also happy with how quickly Jhia responded to my email 😊

5
Date of experience: Nov 18, 2022
Carol Anne Price
Super helpful assistance

Jhea was super helpful in our request to change our ticket dates. Appreciate the assistance a lot! Thanks again 🙂

5
Date of experience: Nov 16, 2022
Laurence Butler
Excellent service

I had asked for a refund as the event got postponed and the service was absolutely quick and amazing. I received an confirmation email within next 2 hours and and received the refund next day. Thank you so much Pauline

5
Date of experience: Nov 08, 2022
Wilf C.
I requested to change my seats after…

I requested to change my seats after few days of booking even though I was unsure if it was possible as tickets were non-refundable. Request was done quick and easy. Thanks a lot for your help John Lester!!

5
Date of experience: Nov 02, 2022
Alexandria Morgan
Response from Jhea was very swift and…

Response from Jhea was very swift and clear and my request was resolved within 24 hours. Well done!

5
Date of experience: Nov 02, 2022
Joseph
ticket refund

Very simple process and good communication

5
Date of experience: Oct 31, 2022
Talia Gibbs
Quick and nice

5
Date of experience: Oct 31, 2022
EP21
Fast and easy service

5
Date of experience: Oct 28, 2022
Emilaayy10
Concert ticket refund

Due to the uncertainty surrounding the new dates for the Justin Beiber concert we had to ask for a refund. the response was prompt and they were very understanding. Excellent Work Ticketmaster!!!

5
Date of experience: Oct 26, 2022

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