Ticketmaster is the largest global event ticketing company....
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I was unsure as to how I would go with my request for a refund on tickets for Elton John. Jhea was excellent and very prompt in sorting the refund. Very happy with the support.
Date of experience:
Nov 21, 2022
SPGuest
Jhia was super helpful
Jhia was super helpful. I asked if I could change dates on purchased tickets and Jhia was able to make that happen and made the process really easy with no mucking around. I was also happy with how quickly Jhia responded to my email 😊
Date of experience:
Nov 18, 2022
Carol Anne PriceGuest
Super helpful assistance
Jhea was super helpful in our request to change our ticket dates. Appreciate the assistance a lot! Thanks again 🙂
Date of experience:
Nov 16, 2022
Laurence ButlerGuest
Excellent service
I had asked for a refund as the event got postponed and the service was absolutely quick and amazing. I received an confirmation email within next 2 hours and and received the refund next day. Thank you so much Pauline
Date of experience:
Nov 08, 2022
Wilf C.Guest
I requested to change my seats after…
I requested to change my seats after few days of booking even though I was unsure if it was possible as tickets were non-refundable. Request was done quick and easy. Thanks a lot for your help John Lester!!
Date of experience:
Nov 02, 2022
Alexandria MorganGuest
Response from Jhea was very swift and…
Response from Jhea was very swift and clear and my request was resolved within 24 hours. Well done!
Date of experience:
Nov 02, 2022
JosephGuest
ticket refund
Very simple process and good communication
Date of experience:
Oct 31, 2022
Talia GibbsGuest
Quick and nice
Date of experience:
Oct 31, 2022
EP21Guest
Fast and easy service
Date of experience:
Oct 28, 2022
Emilaayy10Guest
Concert ticket refund
Due to the uncertainty surrounding the new dates for the Justin Beiber concert we had to ask for a refund. the response was prompt and they were very understanding. Excellent Work Ticketmaster!!!
Date of experience:
Oct 26, 2022
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Business Details
Ticketmaster is the largest global event ticketing company.