Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Richie Bell Guest

Excellent service

Excellent service. The communication regarding the postponed event was good and while I would have preferred to see the display travel distance makes that impossible to arrange. Thank you.

Date of experience: Jul 18, 2022

Theodore Butler Guest

3 years ago

Excellent service all round

Excellent service all round, the lady I spoke with on the phone talked me through the process and, after submitting my request, I received an e-mail confirming Ticketmaster's decision within an hour (and it was on a Saturday!)

Date of experience: Jul 16, 2022

RT83 Guest

3 years ago

Had to cancel because of severe…

Had to cancel because of severe illness. Very helpful on requirements to substantiate claim for refund, very understanding, very efficient and pleasant

Date of experience: Jul 15, 2022

Sydney Scott Guest

3 years ago

Refund/service

I requested a refund and they got straight back to me and i had the refund within a few days. Great service

Date of experience: Jul 15, 2022

Woody Long Guest

3 years ago

We sadly had to cancel due to covid and…

We sadly had to cancel due to covid and they were very understanding and helpful

Date of experience: Jul 14, 2022

Kyra Taylor Guest

3 years ago

Thanks Jhea

Very professional and understood my situation. I requested for a refund, unfortunately we were unable to attend the game as my partner tested positive for COVID. Am super sad that we are unable to attend but pleased that a refund will be granted.

Date of experience: Jul 14, 2022

WH Guest

3 years ago

Asked for a refund owing to testing…

Asked for a refund owing to testing positive for COVID the day before the performance. Advice from Auckland Office was really helpful and pleased that a refund was granted as an exception.

Date of experience: Jul 14, 2022

SB6 Guest

3 years ago

Good to deal with

Good to deal with. Quick and clear communication.

Date of experience: Jul 13, 2022

ImDokaan88 Guest

3 years ago

Awesome Covid refund response

Whilst I found the ap a little difficult to navigate I’m very impressed with the promptness of the approval and the assistance given by phone to sort out our issue.

Date of experience: Jul 13, 2022

Increase Guest

3 years ago

Great staff make a top business

I requested a refund and within 48 hours it has all been finalised despite me giving incorrect information to start with. Both the call centre and Timothy have been extremely helpful, friendly and efficient and I highly recommend Ticketmaster and their staff