Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

TS Guest

3 years ago

Really good

Really good, clear and caring communication. Much needed when you’re bummed out you can’t go to a show due to covid

Date of experience: Jul 28, 2022

RW13 Guest

3 years ago

John Lester was amazing to deal with

John Lester was amazing to deal with. Our show had been cancelled and the card I had purchased the original tickets on had expired. It was super easy and quick to add expiry date and the refund processed.

Date of experience: Jul 27, 2022

Eversley Lewis Guest

3 years ago

Covid Cancellation Refund

Couldn't go to an event as I got the C-bug but contacted the helpline to see if there was anything I could do! Super helpful and quick service, refunded the ticket amount.

Date of experience: Jul 27, 2022

CP85 Guest

3 years ago

Chasing up a refund for a cancelled…

Chasing up a refund for a cancelled concert, got a reply within minutes, and refund processing, very happy with the service

Date of experience: Jul 26, 2022

Rafe Powell Guest

3 years ago

Contracted COVID 1 week before the…

Contracted COVID 1 week before the concert. We applied to cancel and after some very good communication via email with John it was accepted. Thank you so much for making the process easy.

Date of experience: Jul 25, 2022

Garrett A. Guest

3 years ago

Due to "Covid Brain" I booked the same…

Due to "Covid Brain" I booked the same event a second time several weeks after making the initial booking. A couple of days later Jhea/Ticketmaster agreed to refund the duplicate booking which is much appreciated :-) I'm so looking foward to no longer experiencing Covid brain fade! Apologies for my mistake Ticketmaster and thanks for putting it right.

Date of experience: Jul 25, 2022

Francis Sanders Guest

3 years ago

Awesome Customer Service

Very quick to respond to my query and sort refund. Thank you Lani for great customer service.

Date of experience: Jul 21, 2022

Madelaine Butler Guest

3 years ago

Fabulous customer service

Fabulous customer service, instant response and action, ngā mihi

Date of experience: Jul 20, 2022

Haley R. Guest

3 years ago

Good experience

Many thanks for prompt full refund when I had to cancel our tickets to Girl From the North Country owing to my covid infection. Brilliant service.

Date of experience: Jul 20, 2022

Orville Brooks Guest

3 years ago

My family has come down with Covid…

My family has come down with Covid after buying tickets to a show we can no longer attend. I am very pleased to have been given a full refund, and will recommend Ticketmaster because of this. Thanks very much.