Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Gwyneth Carter Guest

4 years ago

Great response time

Great response time, Josephine was extremely helpful and swiftly replied to my request!

Date of experience: Sep 14, 2021

AM1 Guest

4 years ago

Great response times

Although the initial email announcing the cancelled event was delayed, and my refund took nearly three weeks to come through, as soon as I sent a prompting email request I received an immediate reply and the refund was in my account the next day. Really appreciate getting the refund of transaction fees as well, thank you!

Date of experience: Sep 14, 2021

Rosie Foster Guest

4 years ago

Very good response

Very good response, I'm pleased and impressed.

Date of experience: Aug 20, 2021

Asher Wilson Guest

4 years ago

Great response from Tara on refund…

Great response from Tara on refund information

Date of experience: Aug 20, 2021

Carolyn Adams Guest

4 years ago

Excellent service

Excellent service. Request to refund a ticket was attended to promptly. Thank you Josephine!

Date of experience: Aug 19, 2021

Cleve Kelly Guest

4 years ago

Josephine

Thank you Josephine for the fast reply and refund for my postponed event :)

Date of experience: Aug 19, 2021

Iris A. Guest

4 years ago

Excellent customer service

Excellent customer service. Unfortunately I was unable to attend a rescheduled concert and the refund was promptly attended to and the communication was outstanding. Well done D and Ticketmaster!

Date of experience: Aug 17, 2021

Josie Guest

4 years ago

Excellent customer service

Thanks to Deane in customer service for his prompt reply and action for a refund to a concert we could not attend after it was re-scheduled. Gives total faith going forward for booking future events with Ticketmaster.

Date of experience: Aug 16, 2021

Lucy W. Guest

4 years ago

Thank you for your prompt reply to my…

Thank you for your prompt reply to my query about the postponed show the wedding singer and if we could get a refund as we could no longer attend on the new date. Once again thanks for your help.