ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Chara
Quick response and got the answers I…

Quick response and got the answers I required

5
Date of experience: Aug 11, 2021
Bianca Fisher
No trouble refund.

Thank you very much for the very quick reply to may request, this is far quicker than I expected. it is also a positive outcome so once again, thank you very much.

5
Date of experience: Aug 11, 2021
Nathan Scott
Transparent, easy & trustworthy

I had tickets to Stormzy for 1 May 2020. COVID happened and this was postponed once to a later date, and then again indefinitely due to COVID (which is completely understandable). The communications around this were prompt and easy to follow.It's now August 2021 and the global situation hasn't allowed a new date for the concert - so I requested a refund. Josephine literally responded to my request within a minute, and processed my refund with no questions asked.

5
Date of experience: Aug 11, 2021
HC64
I accidentally booked for the wrong…

I accidentally booked for the wrong venue. Even though they weren’t the agent for the Christchurch show they gave me an immediate refund without question. I am truly impressed with their consideration

5
Date of experience: Aug 08, 2021
Chris Powell
Great Customer Service

Immediate response from Customer Service for refunding ticket due to date change of event. Fantastic!

5
Date of experience: Aug 05, 2021
Baron
Kurtis

Kurtis, was quick to respond and really helpful. THnaks,Michael

5
Date of experience: Aug 05, 2021
TW49
Speedy response from Lini to my email…

Speedy response from Lini to my email regarding refund of a cancelled concert. Thanks 😊

5
Date of experience: Aug 04, 2021
FB33
A late request for refund for Elton was…

A late request for refund for Elton was actioned very smartly....but did not turn up on my card...I queried this and Kurtis responded very quickly and after giving new card expiry ( clearly I had booked tickets on older card) this was actioned ‘Toute Suite’Well done TicketechPS trying to work out how and where to get the refund at the outset was the hardest part.Cathy

4
Date of experience: Aug 04, 2021
survivals1988
Great customer service provided by…

Great customer service provided by Kurtis and got my refund with in one day.

5
Date of experience: Aug 04, 2021
Sidney Cook
Great service from Josephine

Josephine replied to my late night email very quickly and informatively. Really appreciate great service thanks!

5
Date of experience: Aug 02, 2021

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