Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Paula Cooper Guest

Thanks Josephine

Thanks Josephine to attend to my refund request so quick! It is so rare to get this quick respond in NZ! Thank you so much!

Date of experience: Nov 10, 2021

Mike Powell Guest

4 years ago

I have not requested the refund yet

I have not requested the refund yet. i was just asking a question then I get an email that the refund has been processed. The card that I used to purchase the ticket is no longer valid

Date of experience: Nov 10, 2021

Shaun Clark Guest

4 years ago

Brilliant

Brilliant! Achieved a promise of refund within hours of our on-line request.Thanks to all concerned.John Pringle.0210470557

Date of experience: Nov 10, 2021

RP Guest

4 years ago

Lani was amazing!

Lani was amazing!! Very helpful and respectful and handled me very well as I was a little grumpy.I don’t expect great customer service in NZ as it’s hard to find but Lani proved me wrong. She is an asset to Ticketmaster.

Date of experience: Nov 10, 2021

Wolfgang Baker Guest

4 years ago

Great customer service

Great customer service in the wake of the pandemic. We were really disappointed to find that we could no longer able to make our event due to Covid-19 delays. The refund process was incredibly simple and quick which made things a lot easier for us.

Date of experience: Nov 09, 2021

Travis Harris Guest

4 years ago

Great service

Great service . The request refund area was easy to find through instructions and Lini was in contact very quickly to confirm our refund had been processed

Date of experience: Nov 08, 2021

Conrad Scott Guest

4 years ago

Lini was great

Lini was great! The whole service was also great and efficient, although it took me a while to find the ‘need help’ button.

Date of experience: Nov 08, 2021

Vicky Cooper Guest

4 years ago

Lini was very prompt and helpful.

Lini was very prompt and helpful.Highly recommended.

Date of experience: Nov 07, 2021

Georgiana Walker Guest

4 years ago

Couldn't even be bother to read my query

I emailed to ask what my options were with my tickets should the promoter decide at a later point that they would exclude unvaccinated patrons from the event. Josephine took it upon herself to refund my tickets without my permission. I did not request a refund for my tickets at this time, so I'm very disappointed with the customer service.

Date of experience: Nov 05, 2021

Vanessa Wright Guest

4 years ago

The service was excellent and quick.

The service was excellent and quick.In these Covid times with all the uncertainty it is good to use a reliable company.We will certainly stick with Ticketmaster.