ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Juliet Walker
Thank you :)

Josephine was prompt, informative and very efficient in helping us to sort our refund after a gig was postponed and we could no longer make it. Grateful for such lovely service, especially at what must be a busy and stressful time for the staff. Thanks, Josephine!

5
Date of experience: Sep 17, 2021
Becky Brown
Great service

Our Wellington concert, like a lot of other events, got postponed, we decided to ask for a refund. Although Ticketmaster must be so very busy, I received a friendly email the same day ! and the money has been payed back. Thank you Josephine, amazing service!

5
Date of experience: Sep 16, 2021
Karin
Great service!

Emailed through after a glitch ordering The Kid Laroi tickets today and got a very prompt reply from Josephine sorting it all out. Thankyou so much, fantastic service.

5
Date of experience: Sep 16, 2021
BC61
Have always had the best experiences

Have always had the best experiences. Super helpful and quick to help with refunds and things due to covid.

5
Date of experience: Sep 15, 2021
Marissa Scott
Show postponed

Show was delayed for a year due to Covid. Requested refund which was proceed quickly. Very happy with efficient service during level 4 lockdown

5
Date of experience: Sep 15, 2021
Kristen Morris
Speedy turnaround

Pleased with the speedy turnaround of this request and fair outcome. Thanks so much.

5
Date of experience: Sep 15, 2021
MadKoinkoin
Emailed through regarding a refund for…

Emailed through regarding a refund for a concert that had unfortunately rescheduled and I received a prompt, communicative and friendly response from Josephine straight away! Really good service! Thanks Josephine and team :) Pat

5
Date of experience: Sep 15, 2021
Brynlee
Due to the rescheduling of this show we…

Due to the rescheduling of this show we are unable to confirm that we would be able to attend in July 2022. Requested a refund and this was processed within hours….excellent service.

5
Date of experience: Sep 15, 2021
Randi
Helpful in these troubled times

My friends and I have had to request a number of refunds due to travel and COVID restrictions. Refunds have always been prompt.

5
Date of experience: Sep 14, 2021
Clara Teixeira
Excellent prompt service and reply

5
Date of experience: Sep 14, 2021

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