ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

TC96
Very satisfied

Josephine was an absolute star. Amazing fast service, hassle-free. Very satisfied. Thanks!

5
Date of experience: Jul 13, 2021
Deborah Fisher
My refund was processed very quickly…

My refund was processed very quickly for a cancelled event due to coronavirus. Thank you for making the process so easy

5
Date of experience: Jul 13, 2021
Lilibeth Lewis
Fantastic service from Ticketmaster…

Fantastic service from Ticketmaster regarding changing my seated tickets to accommodate one more person attending the event!

5
Date of experience: Jul 12, 2021
__Trickster__
Requested a refund due concert being…

Requested a refund due concert being postponed. Tara dealt with my request and hassle free. I was very impressed. May thanks

5
Date of experience: Jul 11, 2021
CM20
The Jimmy Barnes concert we had booked…

The Jimmy Barnes concert we had booked in Wellington was postponed due to Covid-19 restrictions in NSW. When the postponement date was advised we realised that we could not attend on the new date due to work and travel constraints, so we requested a refund. This was processed and refunded within a day, with no hassles at all. Thanks for the fantastic service.

5
Date of experience: Jul 08, 2021
Joe Coleman
Timely & Effective Service, Always Satisfied

Great service! Requested a refund, expecting a wait on response, however, my refund was processed within 10 minutes! Additionally, the customer service team are super responsive & helpful with any issues I have had in the past.

5
Date of experience: Jul 08, 2021
Dacnao73
Outstanding Service

On the actual day we cancelled the Lion King tickets due to a ticket holder in our family unwell, TM staff showed empathy and understanding of our situation. When there were no alternative days (booked out), TM considered a refund, which we were advised could take a few days for outcome. They exceeded our expectations by informing us that we have had the refund request approved and processed the credit. We will definitely be booking through Ticketmaster in the near future.

5
Date of experience: Jul 07, 2021
Curtley Long
THE LION KING

THE LION KING Trapped in Oz when the travel bubble burst due to Covid. Ticketmaster responded promptly to my request for a ticket refund. Very understanding and great service.

5
Date of experience: Jul 06, 2021
Jackson
Delayed in Australia

We were delayed in Australia due to border closures and everything was done to try and reschedule tickets by the customer service team in the end it was not possible and the refund was prompt.

4
Date of experience: Jul 06, 2021
Ashton Parker
Drax Project Mitch James

I purchased tickets for a concert which was postponed and awaited for the new date unfortunately was unable to go on the new date asked for a refund. The process was very hassle free. Thanks

5
Date of experience: Jul 05, 2021

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