ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Pingaizu64
Helpful straightforward service

5
Date of experience: Sep 01, 2020
Robin Walker
Better than expected service

I was seeking a refund for the Blues game and was really happy to see it processed quickly and without question - thanks to Khrysstopha - great service

5
Date of experience: Aug 31, 2020
Dorian Cooper
Poor communication

Would have loved to see this play, but not possible due to COVID. Ticketmaster very poor in communication as at level 3 could not attend, emailed and then phoned to be told they didn’t have any information that it was cancelled due to COVID and would look into it. Still waiting to hear back from either email or phone call, reluctant to use again.

1
Date of experience: Aug 31, 2020
January
Van Gogh

Great show and very easy to purchase ticket through Ticketmaster

5
Date of experience: Aug 31, 2020
Adrian Ross
Effortless process and a great show

Effortless process and a great show. thanks.

5
Date of experience: Aug 31, 2020
Emo Parker
Review of a show that never happened...

You want me to review my experience of a show that never happened due to covid? That you never cancelled/rescheduled/refunded? That you “reminded” me about the day AFTER it was due to happen? I’m sure the show would have been great had it actually happened, but the experience with Ticketmaster has been abysmal.

1
Date of experience: Aug 30, 2020
Josiah Patterson
Pleasantly surprised by the speed of…

Pleasantly surprised by the speed of response to an enquiry around refunding for a concert that has been postponed. Communication to date has been quick, friendly and helpful. I look forward to seeing the refund :-)Update - refund came through straight away - Thanks!

5
Date of experience: Aug 26, 2020
Tracy Scott
Very efficient service

Very efficient service around the refund of the Blues v Crusaders game ... well done

5
Date of experience: Aug 25, 2020
Morgan Brown
Ticket refund Rod Stewart

Would have loved to have gone to the Rod Stewart concert I had booked but with changed circumstances really appreciated receiving my refund so promptly after requesting it . Communication and response time was excellent. Thank you

5
Date of experience: Aug 24, 2020
robinzoo200577
Speedy repayment

Very pleasantly surprised by the speed of our repayment. Very sad that we could not attend the rescheduled performance but certainly no hassle or delay in getting our money back. Thanks.

5
Date of experience: Aug 23, 2020

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