Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Gerald Guest

5 years ago

Khrysstopha

Khrysstopha! What a trooper. Bit of a stink job dishing out refunds, but made it easy as. Noice one.

Date of experience: Sep 25, 2020

Humphrey Anderson Guest

5 years ago

We were advised Friends was postponed…

We were advised Friends was postponed but you have then continued to send emails advising that the event was coming up...then tonight, asking if we enjoyed! How long until you stop the auto emails.

Date of experience: Sep 25, 2020

Macy B. Guest

5 years ago

Khrysstopha very quick to respond and…

Khrysstopha very quick to respond and very helpful. Great service.

Date of experience: Sep 25, 2020

Madge Parker Guest

5 years ago

Refund request

I sent a refund request this morning. It was acted on immediately and no hassle at all. Thanks Khrysstopha, you're a CS rockstar.

Date of experience: Sep 25, 2020

Chandler Fisher Guest

5 years ago

Conflicting communications from Ticketmaster

We were advised on Monday 21 September that due to Covid our tickets for 23 September had been cancelled and were offered refund or to be waitlisted for new tickets. We opted for refund and when new tickets became available we purchased for late October. On the morning of 23 September we were advised that due to Covid restrictions being eased we could now attend. I replied that we had already bought replacement tickets and requested a refund - yet to be received. Today 25 September we were emailed asking if we enjoyed the event and to provide feedback on Ticketmaster’s performance. Given all this conflicting communication we are less than impressed with Ticketmaster.

Date of experience: Sep 25, 2020

Tucker B. Guest

5 years ago

So far so good

The process for a refund went smoothly, very efficient thank you. Just a shame the concert had to have its dates changed so many times - thanks COVID-19!!

Date of experience: Sep 25, 2020

Trent Cooper Guest

5 years ago

Fast efficient refund service given by…

Fast efficient refund service given by Khrysstopha. Could not have asked for more.

Date of experience: Sep 25, 2020

Ronnie Guest

5 years ago

Prompt service in asking for a…

Prompt service in asking for a cancelled show's refund.

Date of experience: Sep 24, 2020

Sufia_Gaming Guest

5 years ago

I found having to use my cell phone and…

I found having to use my cell phone and not print out the tickets frustrating being not very tech-savvy (I'm in my late 70's), but at the venue the guy doing the ticket stiff was brilliant and made it all easy for me.

Date of experience: Sep 24, 2020

Moira W. Guest

5 years ago

Postponed show still getting reminder for the original date

The show I had booked for had been postponed. Regardless Ticketmaster kept sending me emails to prepare for the show and making me nervous thinking is the show still on? Best was one reminder a day after the original show was planned saying have fun tonight... And now I receive an email asking how it was. This is just the worst customer experience ever!